Excellent, thanks so much!Peter M.
Trailer Rental & Towing in Swansea, IL at Sun Copies
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Swansea, IL 62226
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The woman that works at this location is amazing the guys was okay but seemed a little unhelpful for the most part. They sent a bad U-Haul. To his defense he was helpful on helping me save money but somehow the main issue I had with them got resolved. So I will be using them again.TERRY M.
The instore management could be a little more friendlier and a little more person oriented towards the customersPATRICIA F.
I barely drove the truck I had and they took my whole deposits talking about I ran over the miles and only made 2 runs that wasn't fair apartJOSH R.
The male owner was so mean and rude I came from out of state back home had uhaul storage and movers from uhaul website first off uhaul storage and truck contacted me and said I couldn't get my truck from who I originally picked that's ok but then no units available for the storage reserved I found someone else myself for a golden deal then the location for u haul was so rude trying to overcharge me more than was needed and or quoted I've not gotten many uhauls over the years but they have never had a pending charge they held my card account information and charged it when I came back that's cool beans but I did end up with $1.17 credit the guy was trying to get the truck back in 5 hours when I'm allowed 24 hours who the heck does he think he is placing that much pressure on someone trying to relocate stressful enough as it is; also says set the emergency brake when you return the truck it wasn't set when I received the truck I set it though and it really needs vacuuming in the driver area; lastly the movers scheduled through uhaul never showed up my 65 year old mother and I took two days to move everything out of my house and in the storage bruises all over our bodies stiff body in excruciating pain I was to be back to work Saturday with a Friday move I had to pay uhaul money for an extra day for the truck and miss 200 dollars for work Saturday 200 dollars Sunday while uhaul gets an extra day of money and the money for the movers is on hold pending on my account is holding my money so a total loss for me and finding my own storage this was the most horrible experience in life yet I shouldn't be responsible for the second day because your movers didn't show if they aren't legit they shouldn't populate on your siteLavetrice M.
Air bag light was on, front end out of alignment and sloppy steering.Charles W.
Fast and friendly service. Parking lot a bit tight to B/U truck and manage trailer.Raymond W.
Came to town in 2005. Have rented site's trucks for all types of hauling. Staff always friendly, and have twice got me critical truck on short notice.JOHN O.
You're great!AJAH C.
If you're going to have routine maintenance on your website, don't let people set up appointments to pick up their vehicles via the website at those times. I spent a half hour trying to pick up my van today, and both your website and your app said tbe site was down for routine maintenance. I checked in the night before, prior to my appointment, went through the entire process on the app, and then went through it again on the website, just to be hit with the maintenance message. I am still livid that I lost a half hour of my schedule trying to just pick up my van.Kristina W.
Unfortunately I got the truck stuck in some mud and I called a tow truck to get it out. I had the insurance on the truck but I didn't know if that would've covered the tow. Outside of that good experience.JUAN V.
I've been renting from this company for 4 years and it's always been a pleasant experience!! Honest people and professional!!! They've always let me pick up The night prior to my pick up date and if I'm a couple mins late bringing it back I contact them prior to and they've never had a problem with it!!lashanda W.
Very good customer service.Austin M.
Great customer service! The van had steering issues. It pulled to the left and while on the highway, it drifted to the left and right. It probably needs a front end alignment.ROBERT B.
Truck was dirty upon pick up and during pick up and drop off I waited unnecessary extended time due to the person working was on personal calls.Mauri L.
The truck I was issued had very loose/sloppy steering. There was about 20 to 30 degrees of play before the wheels reacted. It maid it difficult to smoothly maintain a straight path and reliably steer the truck especially in city traffic. I only had a short local move so I managed with it, but I would hav hesitated to take it on a longer trip.Michael M.
Reserved an appliance dolly. Was not available at pickup. No apology was offered. Had to go to Grand Rental Station to rent a appliance dolly. Will not rent from that location or from U-haul again when there are other options.Scott R.
The truck I was assigned was bigger than the one I reserved. That did complicate getting it in to the places I needed to park to load and unload. It would have been nice to know about this before I arrived for the pickup. I supposedly had a confirmed reservation.Michael M.
I had an effortless rental experience!THAD B.
Nice trailerGary A.
My order was incorrect, tried telling me I had to have it returned in 23 hrs instead of agreement I had made w April which was before 9 am on Sunday. Truck had crap in back from previous renters. Headlights barely lit up the road. Charged me twice, boxes were not available for what requested.KARI K.
Nothing I was satisfied overall, an how professional he done businessMONA B.
Not open on Sunday so had to pick up the truck on Saturday and returned within 24 hours and was still charged for 2 days. The gentleman at the counter told me the wrong truck so it took me 30 mins trying to figure out that the key he gave me was to the wrong truck.PHILIP E.
Great customer service.PATRICIA D.