The staff there are all wonderful to work with
Michael Judd
BBT Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tarpon Springs, FL 34689
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very good experience management were very efficient friendly and helpful.
brian walkerBBT was amazing to deal with. Great people, very friendly, will definitely use them again.
Doug GriffithHenry was an outstanding representative for U-Haul. He made sure rental was clean & prepped for the trip to Ga., Explained the nuances of the truck and contract fully. He was so very patient with me during the whole ordeal and very supportive of my situation. I reserved in a St. Pete. location on a Monday for a Saturday pickup and was informed on Friday that the truck & vehicle trailer I ordered could be picked up in Tarpon Springs 30 miles north. He attempted to find the truck I ordered closer to St. Pete. but unfortunately, he had to only one. Once I got up there, he recognized right away that my personal truck wouldn't fit on the trailer. Despite the inconveniences, I weighed the options and decided to remain on course, as I had people set up to assist in packing for the day. I left my personal truck at Tarpon location (again, Henry was gracious enough to allow that, even for an extended time if necessary as I would be in Ga. for over a month) and drove 30 miles back to St. Pete.with the rental. My issue is 1) when I made the reservation for this combo, it wouldn't have been so bad if I had known at the time Tarpon was the only truck available...or that location may change. 2) IF the reservation location had asked questions or looked at my personal truck & realized the trailer wouldn't be appropriate, I would have been prepared to make arrangements for someone to take me to Tarpon and/or would have been aware that now I wouldn't have a vehicle at my destination & could at that point possibly made alternate arrangements. However, at this point, I am making decisions on the fly...I have people waiting on me, I'm 40 min. away trying to figure what to do with my vehicle, and now have to find someone available to drive me BACK to Tarpon to pick up my personal truck later in the day. My point is this; IF I had been aware Monday of the pickup location & trailer issues, I could have made decisions much earlier and in a good frame of mind vs. the last minute timing. It worked out, however, the stress was evident & I still need to get transport to Fl. to pick up my vehicle.
mark maddalenaThe gentleman who works here is one of the kindest people I’ve ever met. I’ve had issues in the past where my reservation has been canceled or moved over 20 miles away. He was wonderful and since we will need a trailer again, three more times, he helped me get that scheduled and assured me that I wouldn’t have any issues.
Anna Rose