Every part of the process was a nightmare. I was guaranteed a 15’ but given a 20’ and I had to pay for the gas difference. The pick up was impossible altogether. It took an hour and 30 minutes because no part of technology worked and I spoke to 5 different people telling me different things. Worst experience ever. Would never use ever again.
Ronald M
GCB Real Estate
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This site was a parking lot and a Dropbox. The online checkin utility did not work and no staff was present. I personally had to call customer service. It was 3 days later when I got my receipt.
John DI was having trouble with accessing the key as it wasn’t where it was supposed to be, and there was no labeled U-Haul office to get assistance. I tried calling the “store” number and didn’t receive a call back for help. The person who “kinda works there” (his words) / oversees the lot and showed up randomly so I was able to get the key. Parking for my vehicle to take the truck was extremely limited. Also, the truck had snow on it. Maybe it’s unreasonable, but I was surprised the truck was not prepped for me to take it.
Judy RCan't think of anything. Had a great expeience. Anyone in need of a U-Haul should rent from Dis place
William BEverything was great.
William B