The uhaul rep was not on site to assist us on the day of the pickup even though the website says they are open on sunday as well.
Ahammed S.
1993329 Ontario Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M1L4M7
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Customer Reviews
- 1.5 Average Customer Rating
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The gas tank was almost empty and incorrectly recorded. No one at location. My original location did not have my truck so this wasn't even the location I choose so I guess I should be happy they had a truck.
GREGORYG C.I had a horrible experience at this uhaul location and with uhaul in general. My reservation was changed to this location and the start time bumped to 1 hour later. This was inconvenient and I had to take an uber for half an hour to get there. When I arrived, the facility was dirty. My truck was parked there, but the staff told me they didn't have the truck in the system and spent more than an hour trying to find the truck in the system before they could rent it to me. The staff was cordial, but not very helpful. The situation was very stressful and caused large delays and inconveniences on my moving day since I arrived back at my apartment more than 1.5 hours after the original planned start time.
Ross S.I was charged for equipment i didn't get. The location didn't have all equipment I need, then why i was promised when i booked it. If you are not giving it in last moment, you are causing inconvenience.
Jithin S.I was significantly overcharged and lodged a complaint.
Kassel P.