Theâ€owner is a piece of work that's for sure he was awful I would never recommend anyone to be treated like I was I would love to speak with someone regarding my experience ( if you say you care for real about your customers)KHALIL Y.
Trailer Rental & Towing in Toronto, ON at The Moving Store
(U-Haul Neighborhood Dealer)
Toronto, ON M3B2M5
Services at this Location:
- Mon-Sat: 10 am - 4 pm
- Sun: 10 am - 1 pm
Special Operating Hours
- 7/1/2021: Closed
- 7/4/2021 - 7/5/2021: Closed
- 8/1/2021 - 8/2/2021: Closed
- 9/5/2021 - 9/6/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Toronto, ON M3B2M5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very good customer serviceAJITHKANTH B.
Great pick-up & return. Helpful staff (Sue)PAULA M.
The woman who I dealt with was excellent. Professional, pleasant and very efficient. This was a great experience.MICHAELA H.
Great job everyone especially sexy mature lady who attend my reservations . Easy to talk too excellent customer service .ROBERTR G.
Charge of $20 for cleanup ??? The vehicle was clean when returned!IVAN P.
The agents were super friendly and helpful. Amazing customer service.SYEDGOLAM M.
very accommodating!MATTHEWCOREY G.
Great and like itMamadou D.
I just wanted to say thank you for how kind & helpful both employees at this location were-best Uhaul reps I've ever encountered. They deserve a raise!CONORGERARD M.
So basically this store cheated/lied me with 2 extra miles. At the start of the contract my mile was 58263 and when I checked it it was 58265 (I have photo as well) and when I told the agent that just as FYI the miles are off by 2 miles and then the agent lied to me that the system automatically deduct 2 miles off so at the end I won't get charged for those two miles because system will take it out and also he said uhaul gives 2 extra miles on the house. To be honest, I didn't buy his BS but I didn't want to argue over 2 miles so I moved on. And at the end of the night I took the picture of my mileage which was at 58287.0 and I was charged for 58287.0 to finish. So he charged me for 2 extra miles plus he deceivingly lied about 2 miles additional miles complements from uhaul so at the end he cheated 4 miles. Additionally, whole experience was ridiculously terrible. I booked the truck on April 28th (but I told him week ago so that I am wrong) at the different store and my pickup location was suddenly changed on may 1st. Since this store is closer to my house I went there to see if there is available truck. And they did have one available but because it wasn't my pick up location therefore he asked me to call the pick up store to see it they are ok with changing the pick up location. That request was fine but this agent was keep saying, it's end of the month i was too late on booking, he shouldn't do this (he was truly condescending at all time). He repeated himself for at least 4-5 times that normally I would not have gotten the truck because it's the weekend at the end of the month..... Now I thought he was being condescending because of my situation but when I saw him with other guests he was quite rude. (He may argue that he was straight forward person but his hand gesture and his overall tone in his speech was definitely far from being friendly). At the end of the day I did get the truck, and I don't really care much for those 2-3 dollars but as a guest I wanted to voice my opinion to whom ever truly cares about customer experience. And I don't want any compensation please do not contact me.See A.
Great customer service - very nice people. Easy location, lots of parking. Highly recommend.John M.
I was billed for insurance that I didn't choose during my reservation.Gabriel C.
On the truck that I used , the two front are starting to get worn down . They should be replaced . In addition , the windshield wiper blades are getting worn out and should also be replaced .Raymond R.
When you send the text to provide the link for after hours drop off it would be a good idea to tell the customer to access the site BEFORE they put the keys in the drop boxJeremy F.
My receipt includes charges that does not apply to my rental service, I tried to contact this location but no one answers.Peyman M.
Pro and very good experince.Sohom M.
Staff was so helpful and knowledgeable.NICOLA C.
Despite your online system being down for a couple of days surrounding our rental, the two ladies at the 1875 Leslie Street location were exceptional and very accommodating.Andrew M.
Service was excellentMaritza A.
Customer service was terrible and gave false information leading to a higher bill than I was told. Just a terrible company and terrible site. Do not rent from here at any cost!Donald L.
The staff is super friendly, helpful and accommodating. Would definitely recommend and use again the in future.Joy S.
No complainsmohammad M.
Great location. Efficient and smooth pickup and drop off. ThanksBlake A.
100 % suggest that store.. very friendly and helpful staff.. thanks for everything.Emrah M.