Just dropped off Point had requested to be removed from Uhaul services. The owner produced an email indicating that. The app still let me drop off at a non-operating Uhaul operation. The Mgt or owner had requested to be removed on 9/21/23, app was never updated to reflect this. Sad
Vance B.
Chevron D Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tuscaloosa, AL 35405
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Customer Reviews
- 3.0 Average Customer Rating
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Trailer was not at location for reservation. I was sent to another location to pickup which was 30 minutes across town. At drop-off I was told I was good to go then 2 days later received a call from U-haul that I had not completed the drop-off. I returned the equipment to the location I picked it up from. Very confusing as I was told I was to have dropped off at original reservation location although that wasn't where I picked it up from.
Lee T.No signage, lady behind counter didnt ask for my reservation #, asked for my name, she showed me where to drop the trailer, didnt come out and inspect it or provide me with any paperwork, I did the on line return and took photos of the exterior and interior of the trailer. Also verified and counted my furniture moving blankets where all inside and in the clear plastic bags. Still dont have a final receipt from Uhaul or an email verifying my return of the trailer on Saturday.
Jeromy A.I was forced to go to a location other than the normal location that I use, which was a gas station. The equipment that was selected for me had a damaged brake wire but fortunately there was another trailer I was able to use. The equipment was also not clean.
Todd M.Closest drop off to campus open on a weekend.
Chris R.