I ordered and paid $10 for packing blankets/pads. It said that they were in the back, but it was snowing and 15 degrees outside and the latch was frozen so I could not open the back. I answers yes in the app so I could get the keys to the truck and get out of the cold. Only after I was able to get to the house and get a hair dryer to warm the latch so it would open did I discover that the blankest were not in the back.Scott C.
Verona Truck Rentals LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Verona, WI 53593
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The overall pickup experience was very frustrating. It was my first time using U-Haul and I had to do everything off my phone with no customer service representatives on-site to talk with. The app took forever to load. On top of all that there was not a dolly in the truck so I had to drive to a different location to get one. Once I was there they didn't even have the correct dolly so I had to take a different one. I still had to pay full price for everything. Overall, a very frustrating experience.Christian S.
You sneakily asked me did It want to add insurance twice, a d charged me twice for it, my dad used his credit card to purchase the rental, and you took advantage of him... Shame on you!Michael D.