Equipment was not ready when told to arrive, had two flat tires one before we left but after loading the other loading.RANDY T.
Trailer Rental & Towing in Waco, TX at Just Stickers 2
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Waco, TX 76707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything was perfectTanisha M.
The lady was very nice a helpful I will be coming back to this location for my future U-Haul rentalsstephanie P.
I can't imagine what you could do better at this location.Roderick M.
Service was fast, friendly and knowledgeable.Chuck L.
No improvements are neededFRANCISCO J.
The guy working on 04/05/2021 around 10:00am blew cigar smoke the entire time we did the return process. Agent isn't educated on job because he couldn't answer any of my questions pertaining the return process and billing.ArReeyion W.
And there is 210$ charge to my card for a U-haul I used for 4 hours in the same townAdrian W.
Very Poor Customer Service. Bad Communication Which Caused Me To Be Charged Twice Due To The Young Lady There Saying The Truck Was Due Back The Next Day.RIKKO W.
This was the worst customer service I have ever experienced. I was not greeted when I walked in, the employee was on her phone talking to someone being very unprofessional. Her system was down and took a while to explain explain what was going on and then walked outside for a few minutes. I was about to leave and then she wrote down our information and gave us the keys...finally. I told her the mikes I was driving and she added extra so I hope I was not charged for them but honestly just wanted to leave. When I returned the truck, same thing, didn't acknowledge me and still on the phone. She had someone go check the mileage and go upset when there just a few strands of dog hair from my dog. She was going to charge me $50 so I cleaned it myself which took 2 minutes. She also in front of me was complaining to her friend that she just cleaned the truck. Will definatly not be going backJarrett B.
Location was extremly accommodating due to me being late due to a vehicle break down. Owner was extremly helpful.Harold W.
Nothing u haul is really greatMARGUERITA H.
Very helpful and convinant.Robert S.
Dropped trailer at this location after they were closed, but called earlier and the gentleman that answered the phone was nice and accomadating.GARY R.
I didn't get the name of the lady but she was extremely helpful, when I returned the truck.Rebecca T.
Not much, very friendly I had to wait for my son in law to pick up a part. They offered coffee and took care of me. Very friendly service.EVA V.
It was disorganized. My original dropoff was overloaded. 'Traffic Dispatch' sent me to a non-existing location. On the 4th attempt, I found this location to take the truck and trailer.MATTHEW W.
Shout out to Vicki at the Waco location. I had issues (not with U-Haul) but with my move. She was so patient and understanding and kept in contact with me. She really alleviated the stress of my cross country move. I give her ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸPEGGY M.
This location is a little tight on parking but otherwise great.Jerrid C.
The initial drop location was an auto repair shop. The gentleman there said they were not certified to accept trailers, and sent me to Just Stickers 2. Please remove non-functional locations from the list of drop choices. It made the experience less than great, and wasted about an hour of my time.BILLY V.
Drop off went real smoothKaliie W.
Everything went very well.Phillip R.
Have more locations with real people working instead of just a parking lot with a kiosk. When I first made my resevervation I was sent to a place like that, had to call and change the date and time of my pick up so that I could have an actual person help me. It made all the difference in the world. It turned a crappy experience into a great one. I realize that a lot of things are going virtual however there are just times when a real person can make all the difference.Sheri M.
Owner and workers were friendly but didn't go over the tires on uhaul before letting us take off. After leaving the location, uhaul was jerking, loud, and unbalanced. We thought this was due to the bad location and construction on the road but it continued throughout the whole trip. We pulled over to find the tire was almost completely stripped and had to get it repaired. The mechanic said there was a ball inside the tire, which means the tire should have been replaced a long time ago.Terry W.
Nothing very friendlyMARY T.