U-Haul messed up my reservation. Instead of picking up my rental 2 miles away from my place I had to drive 100 miles to get my rental truck. Put extra unnecessary miles on my jeep and gas; and all U-Haul did was credited $50. I spent more $ in gas to get to destination to get my rental. It was a horrible experience.
Karina H
Main Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wartburg, TN 37887
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Disorganized, the man wasn't there, the woman took a picture of my ID to send to him and handed me the keys. It was dirty and the door didn't work right. Ended up with a broken tire valve and had to wait for roadside assistance. And then again with a broken door. No info wad ever given on milage or gas limits.
Kelsey MNothing
Todd LDropped off with the store clerk, she said he would take care of things when he came in. So no real contact with uhaul personnel.
Mechille NThe attendant knew nothing about the U-Haul business, could not locate the truck and was running a convenience store vs finding the vehicle. THEN when truck was located, it had a tow dolly attached to it, which I had to remove. I’m a72 y/o female!!! Pickup was not a good experience🤯
Ruth R