Trailer Rental & Towing in Washington, MI at U-Haul Storage of Romeo

1086 reviews

12750 31 Mile Rd   Washington, MI 48095
(Take M53 to either exit 32 or 30 mile Take VanDyke to 31 mile East)

(586) 336-9999

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(586) 336-9999

12750 31 Mile Rd
Washington, MI 48095
(Take M53 to either exit 32 or 30 mile Take VanDyke to 31 mile East)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Washington, MI 48095

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

1086 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Friendly. Helpful. Had a great experience

ANDREAS D. 
Rating:
5.0

customer service at 31 Mile was very good very nice experience thank you

MICHAEL LEE W. 
Rating:
5.0

Modify your after hours drop off process. Not everyone has a smart phone or data plans to complete the process. In addition, it is too lengthy and intrusive to have site ask for my location. And charging $20 for not using it is shady.

DAMON OTTO C. 
Rating:
5.0

Everything good.

LISA C. 
Rating:
5.0

no improvement needed. our trailer was clean both when picking up and dropping off. the trailer pulled very well behind our trailblazer. I would definitely recommend using U-Haul if you need to trailer stuff or move.

REGINA KAY S. 
Rating:
3.0

No flexibility

SAMUEL A. 
Rating:
5.0

Trailer was clean and maintained, but fairly old.

BRIAN CRAIG K. 
Rating:
5.0

The change of pickup from a local location to this one 20 miles away came as a shock and caused rearranging of several plans. Should have had more warning.

DANSCOTT D. 
Rating:
5.0

Nothing - Stefanie is always very helpful and great to work with.

Robbert D. 
Rating:
4.0

The 15 foot truck we rented needs some work done on the engine. It was as though the transmission needs to be repaired. Also, the passenger side corner of Mom's Attic has a leak which we know because it rained. Fortunately we did not use that area but if someone did use it, everything would be soaked.

Cathy C. 
Rating:
5.0

Link would not recognize my drop off location so I was charged $20. Absolute scam

JAY ROBERT A. 
Rating:
5.0

The process was smooth and easy! 10/10!!!

BOBBI LEIGHANN H. 
Rating:
1.0

Even though they were open, and sat at their desk, I was told that I had to complete the return of my truck online through the app. They were very passive aggressive and didn't help talk me through the process. Thankfully, the app was easy, but it was still frustrating

CHARLES JAMES P. 
Rating:
5.0

Just keep doing what you're doing

Scotty W. 
Rating:
5.0

Customer service was professional and friendly. The truck was ready for pick-up as promised. Second, time I used this location and great overall experience both times!

Frankedward S. 
Rating:
5.0

Stephanie was SUPER!!!!

Glenn D. 
Rating:
3.0

We couldn't get help with app so they cheated us out of our money

ELIZABETH M. 
Rating:
5.0

Excellent location as always.

GLENN H. 
Rating:
2.0

Absolutely no customer service. Nothing was sanitized. Charging for insurance now which was NOT told to me when I called. The check in and out process is ridiculously long and you have to do it yourself or they charge you an extra $20. The truck sounded like it was going to fall apart. There was no ramp and not told about that either. You're on your own with this company!

CHRISTINE ELIZAB W. 
Rating:
3.0

There was no turn around space for a trailer, so I had to back in a significant distance just to put the trailer back. Not an easy task for an occasional trailer user. Took an extra 10 minutes just to squeeze it back into the lot.

JACOB MICHAEL D. 
Rating:
4.0

Could have been more helpful, felt like it was a self serve place and for someone who has never drove a truck with a trailer and the expected me to get everything hooked up which was ridiculous. Could have used move help on there.

Lindsay S. 
Rating:
1.0

New Uhaul procedures for renting vehicles made me very uncomfortable. Language used was aggressive/rude. Mobile phone usability was poor and shouldn't be required for vehicle rentals. The vehicle was great but my experience was not.

DON DARREL P. 
Rating:
5.0

Have someone to help hooking the trailer to my truck. Was hard to lift the tong up and move the trailer forward to the ball. Also the trailer needed a handle to help lowing the door so it cann be locked.

EDDIE EARL N. 
Rating:
1.0

Do not rent from Washington Twp location. They will rip you off.

Joshua M. 
Rating:
1.0

The online reservation system is broken. After receiving error that last names must be different, any attempt to change it resulted in the same error and previous last name returned. Had to sign our completely and start over. Then, because my wife works for a living and cannot answer a verification call immediately, I had to pay movers to sit and wait while multiple attempts were made. Finally, out of desperation I listed my 10 year old child as a contact and he was able to confirm for my reservation. I will never rent from u-haul again and will tell any and all people who need rentals to go somewhere else. Completely ridiculous experience.

Chris P. 
No reviews have been submitted for this location.

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