Tail light left side dead and not checked by attendant used the full rental with brake lights on right only
Trailer Rental & Towing in Waterford, MI at U-Haul Moving & Storage of Waterford
Moving to or from Waterford, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Waterford, MI 48328 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Waterford, MI
Cargo trailers in Waterford, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Waterford!
Utility trailers are perfect for towing large or oversize cargo in Waterford, MI 48328. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Waterford provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Waterford, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Waterford, MI online today!
Trailer and Towing Supplies
The front window was horrendously dirty and it made it hard to see in the sun.
Every thing went perfectly. From start to finish
Maybe it was a Covid thing, but the small staff was a bit overwhelmed trying to keep up with the line of people renting and returning. That said the young lady Ann Sanchez, I believe, did a great job under difficult circumstances
I ordered my van to be picked up at 8:00 AM. When I got there I started the process to get it and the app switched it to be hand delivered. This put me 1 hour behind schedule. I asked them how this could happen and they said it was a glitch. I truly believe that they never prepped the van the night before and just switched it to be picked up when they opened. They were friendly but I was frustrated! Customer care didn't help out at all. Very disappointed with customer care!!!
The location was not to blame for my poor experience. I rented a vehicle at a location .6 miles away from where I was moving from received a phone call 2 days before stating they did not have equipment so they were setting me up at a location in Rochester, however at that location I could not get the truck till 1:30 pm...so they then sent me to the trafficking/scheduling department and I ended up at this location. My initial rental was to include an appliance dolly which this "corporate" location was out of stock, so no dolly! This location was also 15 miles away from my location, does not seem bad as they gave me the $50.00 guarantee (that you all broke) however that 15 miles took me 25 minutes to get to and then 25 minutes to get back to the location I need the equipment at. No compensation for my time loss, no dolly..the only thing I was impressed with, was the attitude and professional manner of the young lady that took care of the paper work! Not sure how to spell her name but it started with a M....you all need to give her a raise!
Easy check in. Friendly service.
Great service from Tramone and Jaelen!
The gentleman who assisted greeted us outside and took possession of the trailer seemed very professional, knowledgeable and helpful. The gal who checked in the equipment at the desk took about 25 min to check us in and report an issue. She required the assistance from someone else.
The inside of the windshield was filthy. As soon as I turned facing the sun I was completely blinded by the glare. I had to pull over as well as I could and clean it before I could drive any further. Other than that there no issues.
The worker was very nice and helpful. He saved us from being charged a fee that we had no idea would be a problem.
Not give broken equipment out and put license plates on the equipment itself.
Directions for returning retail were not covered. No one in the yard when I returned the trailer. Just put it back where I picked it up. Went into office and desk attendant was pretty non-verbal. He just said "You're all set". I left hoping the trailer would be checked in properly and my credit card would be charged appropriately.
Was charged over $200 extra due to my driver given a drop off location no longer open. Uhaul employee read the closed location as a good drop off. Truck dropped off at midnight. Truck sat for 4 days. Why no phone call on day 2? Regional mgr was told the error. He advised he would call back today after his investigation. He put through the extra charge and failed to call me back. Company needs to refund my money for their mistake.
great service did the hook up quick and were very nice
Easy to schedule online and truck was waiting . . . cost reasonable.
The worker was kid of mean.
I rented a pick up truck. Drove it for six miles and returned it in an hour. The employee asked me if there were any problems. I said, no everything was fine. He took the keys without getting off his but to check the truck and told me I was all set. When I got my e=bill, I noticed a $15.00 fuel surcharge on the bill. How can I use $15.00 of gas on a 6 mile trip? I will contest the charge with my credit card company as well. Just another bad experience with this particular scamming location.
The staff at this location were extremely! I could not get any one to acknowledge my presence in the office/cashier area, even though there were 2-3 employees in the room, and when a female worker finally did look up from her computer, her tone was anything but friendly. She would not assist me, and instead made me wait until another worker came in from outside. The young man that ultimately checked out my rental lacked any type of customer service skills, and grumbled the whole time. To make matters worse whoever had checked in the truck from whoever used it before me, put the wrong mileage in the system, there was a 51 mile difference, and I ended up getting charged for miles that had been put on the truck by whoever used it before me. Someone at this locations mistake ended up costing me an extra $20 for because someone failed to do their job right. Thanks for screwing me over Waterford Uhaul
Dont overcharge for extra days when equipment is returned on time
Slow angry empLoyees. Failure to enforce mask requirements for entry.
The truck I rented was so nesty it had trash inside the doors pocket, there was food crumbs on the floor and in the cup holder. I ask for another truck I was told I can not get another truck so I ask to speak to the manager (Zachary )I was told he was busy and I can not speak to Him so I took a card off the desk to call Zachary the manager it had his cell phone number on his card. I left 3 massage about the condition the truck was in. I also sent him the pictures I took of how nesty the truck was. I decided to take the truck back early that's how bad it was. I ask to speak with the manager again the staff said let me locate him she said he is not in his office so I said I will wait till she locate him thrown she said let me try to call him she said she did was not able to get him on the phone. And then what do you know, some one came in to deliver ZACHARY lunch. So at this point I am piss off because the manager know he had a customer complaint and refused to come and address it. The lung lady took his lunch to him in his office. The manager never came out the office. I will not rent there again.
The truck was so filthy that I couldn't even see out of the inside of the windshield while I was driving home on the expressway last night. Very dangerous. The inside of the truck was pretty dirty too.
Lack of eye contact @ check in and paying more attention to co-worker than customer is not acceptable. Return person made eye contact and was pleasant, so that was a positive.
This was a smooth and painless transaction, all of the employees were friendly and helpful.