Trailer Rental & Towing in Wenatchee, WA at Big River Freight
(U-Haul Neighborhood Dealer)

186 reviews

825 S Columbia St   Wenatchee, WA 98801

(509) 293-4438

Location Hours

  • Mon-Fri: 10 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(509) 293-4438

825 S Columbia St
Wenatchee, WA 98801

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 3 pm
  • Sat-Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Wenatchee, WA 98801

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

186 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Excellent service and ease of retail. Great experience.

Brian P. 
Rating:
4.0

Every one there was helpful and helped make sure that everything was corrected and understanding

GEORGE NICHLOS S. 
Rating:
1.0

We couldn't find the office, thought office sign was for another business unrelated to uhaul. Poor signage. Only given address to return and not name of business or phone number. No obvious place to park.. Took us 30 minutes to do all the remote return requirements and then were charged an extra day.

Lawrence J. 
Rating:
5.0

needed mare clean packing blankets

Marion G. 
Rating:
5.0

The entire team went above and beyond to meet all our needs.

Kristine G. 
Rating:
3.0

Very nice people there. Straps on the carrier were badly frayed. They should do a better job of replacing them more often. Other than that, no complaints.

Leigh M. 
Rating:
5.0

The representative that helped us was a lady named Andrea. She was terrific in every way. Will most highly recommend this location to everyone!!

David R A. 
Rating:
3.0

Was charged extra for fuel which seems to be a scam that Uhaul runs and was sued for. Requested the credit but yet to receive it.

ROBERT H. 
Rating:
5.0

THANK YOU---THIS WAS AN EASY MOVE

barbara S. 
Rating:
3.0

Almost impossible to find the office, had to walk through a dark and very smelly old building to get to the office. Very poorly marked. Looked like a haunted house.

Keith V. 
Rating:
1.0

This place was a dump.

thomas P. 
Rating:
3.0

There were lots of people in there standing around talking and not earing masks. They did not check the truck while we were there.

Tristina N. 
Rating:
3.0

24/7 pickup did not work. Business was closed on Sunday so I got lucky that a worker stopped by while I was trying to find the keys and they called the other gal that manages the U-Haul and she was able to come help me.

Jade D. 
Rating:
1.0

No single woman should ever be sent to Big River Freight. It is in the dirtiest, scariest part of Wenatchee. I was scheduled to pick up at Millenium Glass. I would ONLY ever pick up from Uhaul there.

Jeannie M. 
Rating:
1.0

The UHAUL was filthy inside and out!!

Nicole B. 
Rating:
5.0

Very friendly office staff

David C. 
Rating:
1.0

I went to pick up the truck on Sunday morning and tried the online check in. The truck that I was supposed to pick up was not there. I called Uhaul and the girl who answered put me in hold for two hours. Meanwhile I called another number (local one) and she assigned me with a smaller truck than the truck I reserved. I just got my bill and Uhaul has charged me for a Dolly and Furniture pads that didnt came with the second truck. I would never recommend this place to anyone else!!! And keeping me hold for nearly two hours??? WTH??? It was my moving day!

Lee L. 
Rating:
1.0

Doing truck share was the worst experience ever.

Natalie L. 
Rating:
2.0

I was not able to get the padlock for the cargo door to lock with the door closed. I understand that it is a very tight fit to make it hard to cut off, but I don't know how you got it on. Also, the parking lot was completely dark when I returned the truck and I could not take decent pictures. I'd be nervous to be alone there at night.

JOHN M. 
Rating:
5.0

Andrea was great no need to improve.

Gerald C. 
Rating:
5.0

Very friendly and extremely helpful.

Richard T. 
Rating:
1.0

Hard to find No one there to take truck

Dan O. 
Rating:
3.0

Vehicle had food crumbs all over in cab. Also set up a drop off location that was not available, therefore had to drive truck to a much further location.

Steven R. 
Rating:
5.0

Can't think of anything that could have been improved upon - staff was incredibly nice.

Heather C. 
Rating:
5.0

The pad lock was difficult to open. Also if anyone wants to steal the truck the keys can be easily taken without opening the padlock, maybe the key should be inside the box and not together with the padlock.

Carlos G. 
No reviews have been submitted for this location.

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