The person who connected the trailer to my car failed to properly seat the latch on the tow ball. The hitch almost disconnected while driving. So a representative of U-Haul almost caused a severe accident. The U-Haul employee who received and disconnected the trailer at the return location in Houston called this nearly catastrophic failure to my attention.
Henry H
A And G Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West, TX 76691
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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U-Haul was filthy and there were cigarette butts on the floor of the main cabin. Emergency chain was broken so we only got to use one. As for the location, it’s a car shop so it definitely feels like a side gig and afterthought for them to have U-Hauls. I wouldn’t recommend going here but there were no Waco locations with what we needed so it was the last option for us.
Emily PHours on Uhaul website not correct. Barely got to location in time.
Joshua AVery nice people, very helpful
MARVIN KThis location is more shop than U-Haul. Order online only then go there
Vincent H