It was a struggle to get the lock off. It was rusted. I wasn’t notified about the switch to check in for the reservation. It cut into my time with bringing it back and I was charged 70 just for that. It stressed me out. It wasn’t the person at the location fault. Emergencies happen but the whole process to open the lock pissed me off.
Gabrielle L
Civil Supply Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westbury, NY 11590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ebbriting was fine excellent nice and clean.
Antonio VTook online customer service over 20 minutes to approve me while I froze outside and the back of the van was not clean and used napkins sitting up front on the seat. The good thing was it was a new van.
WILLIAM DWe rented a 10” truck. Once we pleaded the truck with minimal furniture - the biggest item inside was a kind bed. Then the rest were boxes and small stuff. The truck lost power and so we had to get off the highway and drive at 10 miles per hour!! We finished moving at around 3 AM and did drive at 10 miles per hour to our next location for 3 hours instead of one. A cop approached us and even asked to cal a tow truck which we declined as I did not want to be responsible for extra charges. We thankfully made it slowly but surely back to the uhaul and Ieft this information when giving the car in. No one reached out to me nor seems to be concerned of this defaulted truck they are renting. Also it smelled terrible inside, I couldn’t help but gag…
Endy ZStaff excellent, friendly and helpful, will use again.
John L