Very helpful dropping off the trailer.RICHARD C.
Trailer Rental & Towing in Westover, AL at Taylor Auto and Towing
(U-Haul Neighborhood Dealer)
Westover, AL 35147
Services at this Location:
- Mon-Tue: 8:30 am - 4 pm
- Wed: Closed
- Thur: 8:30 am - 4 pm
- Fri: 8:30 am - 3 pm
- Sat-Sun: Closed
Special Operating Hours
- 6/23/2021 - 8/23/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Westover, AL 35147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ensure they do not cheat the customer with lies about the amount of gas in the vehicle and the outrageous gas fees. I put in a complaint.ROSA DEAN G.
Trailer for one the straps to tie the car down didn't work. The location was full of mudholes. We almost got stuck trying to get to the trailer. It was a terrible experienceCreed A.
Very accomodating. Very friendly staff. Super easy to drop off.GEORGE PATRICK M.
Friendly people and great customer service.Patrick S.
They were very helpful and accommodating!Nathan M.
I dropped off after hours so did not meet anyone at the destination. However, it was conveniently located and easily accessible. The online ordering and selecting process is very well thought out and executed. Good job from start to finish. Thanks!Steve D.
I was very pleased with the help and instructions offered to me by the owner Mike Taylor.Donnie G.
Fix all that stuffKathryn S.
The location was to far from my home.Charee S.
There was trash in the back and eating food from Wendy's in front of cab cig in ashtray and the lady would not go outside and look she said just go on the trailer had mud all over it and rocks grease all over it they did not load the trailer to the truckJonathan B.
Really just did not appreciate how my pickup location was changed, and I wasnt notified via my preferred communication. Loading my rental approval took almost 20 minutes and customer service chat was unresponsive. It took us 30+ minutes just to be able to drive off with the uhaul. This experience makes me hesitant to want to use uhaul for a next move.Victoria B.
This was the worst experience I have ever had with Uhaul. I tried to do it different and do electronic which was a mistake on my part. I ended up spending 40 minutes in the middle of nowhere on a Saturday morning because I entered the information into the website via my smartphone, but it took about 20-25 minutes for someone to review it-AFTER I called and waited on hold for almost 10 minutes. The person who approved it asked me additional questions but no one ever asked me for the beginning mileage-so when I went to turn I back in, the ending mileage resulted in 1574 miles being used, which is impossible since I only had the truck for 7 hours. This resulted in another phone call to customer service and another wait in the middle of nowhere by myself for 20-30 minutes while she walked me through filing a dispute for the mileage. Also, I requested an appliance dolly and it was not on the truck. They did a good job of trying to find me another one, but I was still charged for it, when I was told I would not be. If I had to give advice to anyone about using your phone to get a truck, go with someone if you are unsure about the area of the truck, because you may have to wait a while. Overall, I had no issue with the customer service I received from the employees-they were wonderful. It was the logistics of renting over the phone and having to call them-in the first place-that was an inconvenience. I still love Uhaul and will continue to use them, but I'll rent at the counter from now on. ThanksMelanie E.
No need for improvement! Taylor Auto and Towing were very friendly, fast and efficient to get me trained and connected to my U-Haul.Stefanie A.
While I didn't have much of a choice I was sent 30 miles outside of Birmingham when there was several trailers located within 5 miles of where I was moving from.John A.
Taylor towing was fantastic, Super friendly, answered all my questions, will definitely be renting from them again. Thanks!Stephen C.
No suggestions, the local rental team did a great job.scott J.
Wonderful customer service! I ordered online, they had the truck pulled around & ready to go.Daniel W.
Good PeopleVernon J.
The folks at Westover a great!John M.
THE ORIGINAL DROP OFF WAS A UHAUL IN CASHIERS NC. THE DAY I PICKED UP THE TRAILER I GOT A CALL FROM THE OWNER OF THE CASHIERS LOCATION SAYING THAT I COULD NOT DROP OFF THE TRAILER THERE.. THE ALTERNATE LOCATION WAS 25 MILES AWAY AND VERY INCONVENIENT.Vincent A.
Really nice people & very helpful??WILLIAM M.
I received a 20 ft truck in Vestavia but got they did have the I had drive 35niles in Westover,AL. On top of that the windshield whippers where broken . It ran after I got Calera All. This put this a dangerous situation . Better assess your vehicles before you rent a truck to any. I disappointed customer!Drusilla H.
Nice, friendly staff. Assisted with hooking up trailer and making sure everything was in order. Will use again if the need arisesGlenn C.