The manager (Juan I believe) is extremely unprofessional and talks to customers horribly he also was treating the other employees like trash in front of customers. He uses foul language openly when even when 3 yr old children at present. Very unprofessional
Ginasia B.Trailer Rental & Towing in Whitehall, PA at U-Haul Moving & Storage at Macarthur Rd
3001 MacArthur Rd
Whitehall,
PA
18052
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)
Services at this Location:
Contact Us
3001 MacArthur RdWhitehall, PA 18052
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
- Wine Storage
One-Way and In-Town Local Rentals in Whitehall, PA 18052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
nothing
Frederick C.- Rating:
- 5.0
Whitehall pa Muy profesional la señora que me atendió Lo mejor habla español muy amable Gracias
Natalia A.- Rating:
- 5.0
The centralized reservation model is terrible.... trucks that are reserved are not available at the reservation time. I saw this happened to 2 other customers when I was there....thankfully my truck was available but I was holding my breath...it makes me hesitant to use the service again
Mark C.- Rating:
- 3.0
I said no to the equipment being clean because the inside smelled like cigarette smoke and felt dirty.
RICHARD R.- Rating:
- 1.0
Customer service is the worst.
Jorge T.- Rating:
- 1.0
This is a joke 19.99 and you can rent you a truck from U-Haul that is false I rented a truck paid for 200 Miles I paid for the insurance on the truck that was another like $13.00 I didn't realize when I left a lot the truck had a spare tire on the passenger front wheel it was no other spare tire underneath the truck so if I were to get a flat instead of taking 15 minutes to swap a tire I'm sure I would have had to wait 45 minutes to an hour or more longer for someone to come out and bring me a tire I brought this to the attention to the gentleman behind the counter when I returned the truck and he said well that's what that 800 number is for. As far as I know in my book time is money besides acting friendly to you and being nice to you I wouldn't recommend this place to anybody it's a ridiculous joke
Michael W.- Rating:
- 5.0
Don't Change!
dominic M.- Rating:
- 1.0
I was over charged for my rental, i was suppose to be issued a refund for the over payment but that has yet to be refunded even after receiving a refund confirmation receipt . Impossible to get ahold of assistance without waiting 30mins. The customer service was nonexistent. I will not be using this company again!
Cerese F.- Rating:
- 3.0
The UHAUL phone number leaves you on hold for over 20mins. Terrible! 1-800-Go Uhual
Tia P.- Rating:
- 5.0
The truck I rented hadn't been cleaned. I think it had just been returned. No big deal. It did the job I wanted it to. The pick-up and drop-off process were easy. I am a satisfied customer.
David M.- Rating:
- 5.0
Knowledgeable and friendly staff.
Erin W.- Rating:
- 3.0
I never received final billing. I paid for 2 days up front and returned the truck after one day only and never received adjusted bill... Very poor customer service
Rafael P.- Rating:
- 1.0
We got there to pick up our van and we had to wait like 30 mins before someone was available to help us. The self check in feature didn't work. We left and realized we weren't provided with the dolly we had paid for. So I had to go back and wait another 45 mins before I was finally helped. I shouldn't have to wait well over an hour just to get the equipment I had reserved.
aaron B.- Rating:
- 4.0
The truck really needed an alignment and the interior was dirty. But it got us there
Justin W.- Rating:
- 1.0
I was charged 14 miles extra, never using this company
Emmanuel R.- Rating:
- 2.0
Unfortunately, this was NOT a good experience! I rented a car hauler and when the young man came out to hook it up ( after an hour wait in line) he came out with a sandwich in one hand while texting in the other hand, while talking with his mouth full , and hooking up the trailer, he told us how his girlfriend left him and his car was broke. Mean while , as HE HOOKED UP THE TRAILER AND SAID GOOD TO GO..... we left , when we got to our destination and started too load our car, the trailer hitch jumped and UNHOOKED !!! Popping up in the air at the hitch..... we called had to get back he checked it and said ...... that's the wrong size ball as he smiled ..... He hooked it up !!!! Why didn't he say anything LUCKILY NO ONE WAS HURT AND NO DAMAGE, when I explained that this was costing me $60.00 because of lost time He sheudded hi shoulders smiled and said “ well your set now..... I THINK YOU WILL BE OK !!! 😡😡😡😡😡 two and a half hours for a trailer and pretty much blown off by this employee!!!! Not a great day by the time we got started ....... down pour came the rain I had a reservation for 8am , by 10:30 am we were leaving the parking lot for the SECOND TIME !!!! Aj Frankino
Alfred F.- Rating:
- 5.0
Very friendly service. Thank you!
Karen W.- Rating:
- 4.0
Air out vehicle. Strong smoker smell in van.
Matthew P.- Rating:
- 5.0
None...dropoff was smooth
KENNETH P.- Rating:
- 5.0
Customer service was great, something you don't see as much any more
Ernest D.- Rating:
- 4.0
Van was not clean inside or out try to relay that on the online service but could not navigate service correctly got charged 25 extra dollars at return in Mechanicsburg Pennsylvania that I should not have to pay website would not let me navigate easily for night drop tracking down
Clinton B.- Rating:
- 4.0
Organize the showroom better. The current covid 19 precautions are very sloppy.
Richard S.- Rating:
- 5.0
Very helpful and knowledgeable techs
Akeem M.- Rating:
- 1.0
Answer the phone and/or staff the chat portion of the website properly, 30 plus minutes of hold is unacceptable and 23 minutes without any communication via chat is also unacceptable.
Jaime P.