There were two locations right beside each other making it hard to find. The checkout clerk was very rude and very impatient.
Trailer Rental & Towing in Whitehorse, YT at North Star Mini Storage
Moving to or from Whitehorse, YT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Whitehorse, YT Y1A5M3 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Whitehorse, YT
Cargo trailers in Whitehorse, YT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at North Star Mini Storage!
Utility trailers are perfect for towing large or oversize cargo in Whitehorse, YT Y1A5M3. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at North Star Mini Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Whitehorse, YT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Whitehorse, YT online today!
Trailer and Towing Supplies
The customer service here was abysmal. We were there three hours to pick up an autotransport that was present at the time. The employee kept saying â€œthis credit card is not goodâ€ as we tried three of our credit cards to no avail. Finally she found out the system was having an error and wasnâ€™t accepting any credit cards and that ours were, in fact, good credit cards. We ended up having to get cash to pay. While the system outage was not her fault, the manner in which she handled it was pretty bad. When we finally went outside to get the autotransport it was covered in several feet of snow. We had been there 1.5 hours at that point and no one had cleaned it off. The employee had to get two contractors working in the mini storage to clean snow off it and help us get it on the hitch. She used this as an opportunity for a smoke break. Neither of us had used one of these before so we were relying on her to instruct us. As we were loading the car it slid off the load ramp and ended up with both front wheels in the air, resting on the undercarriage! She had to get the carpenters back. They levered it up, breaking the front bumper, and we used a personal jack to lift one side before we could pull the trailer away. Then the contract carpenters removed all of the ice and grit from the autotransport, brought out wood to place on the loading ramps, and helped get the car onto the trailer. They pretty much did everything and the employee did almost nothing. We had to use a personal strap for the back of the car because the chain was missing a piece. It might be that the employee needs more training, though she said she has been there three years. In short, do not rent here. My car is permanently damaged as a result of this experience. In the end we did get the car loaded and did make our long drive without further incident, but in totally we had an extremely stressful three hours at this location.
- Why on earth is the fuel tank only filled halfway? - No winter tires on vehicle when it's clearly snowing outside!!! - 30 min walk from the closest bus stop. - Lady at reception looked like she's not a morning person and my rental was inconveniencing her.
I was given various misinformation at the time of pickup which resulted in being overcharged for my move.
North Star Mini Storage, where I picked up my truck, is a great business, very friendly and helpful staff. UHaul changed and cancelled many aspects of my order at the last minute and the staff here were very empathetic and helpful.
Didnt encourage a walk around, simply let us leave. Shitty service.
Clean vehicle better
Persistent warning message in-dash that front tire was low. Washer fluid empty from the start. But, very competent customer service..
staff extremely helpful
Although I had no problems with the trailer I rented, there were some concerns and/or undesirable things about the U-haul company in general that I must explain. First, we had to load it from the ground by hand as there is no jack for any of the trailers. This was concerning for me because I was traveling along the Alaska Highway through the Yukon to BC and there is little to no cell service most of the way ( about 8 hrs worth of driving). If for any reason I had a problem with the trailer and needed to disconnect to drive to find cell service. I would have then had to unload the entire trailer along the side of the highway and somehow manage to lift the trailer off the hitch all by myself. -Very not cool and Very unsafe- Oh and did I mention that it didn't even come with a spare tire. Second, I only needed the trailer for three days yet had to pay the full rate of four days...why? Not sure other than that's what I was told because it had to be so many days. -This is absolutely stupid- Third, this American based company that operates in Canada only recognizes its own military members in way of any discount and not the CAF. - this is very sad-
Thank you, staff was very helpful and everything went smoothly.
Re Q1 this location is also a storage facility & their premises were cleaner than the p/u location but so they should be. Friendly helpful staff. RS
I made a reservation for a 20' truck, but the previous renter ran behind schedule and I could get the product I needed. I settled for a 6x12 trailer and called ahead for the ball & pin additional rental, they told me it was available. When I arrived we got stuck waiting around waiting for a pin and had to be picked up from the local canadian tire. After all the trouble I had gone threw with this rental, I thought the staff would be courteous and give me a discount of some sort or a credit for future business, but was sadly disappointed. I've used U-haul before and had no problems previous.
The truck does have a very noticiable shimmy at 50 km/h and 95 km/h
Great people to deal with, and we booked from Calgary for Whitehorse and it was awesome
The person setting up the trailer to pull the car behind the truck did not know how to set up the wheel straps properly and asked me to have it checked out by someone else before I drove off. Training needed,
Unfortunately there wasn't much to rent which wasn't a big deal there was something that I was able to use. First lady that I dealt with was extremely friendly and helpful. The girl I bring the van back too soon to be pushy and not very respectful.
things were all good for me, don't know if there is much room for improvement on Whitehorse end just keep doing what you are doing
The women at North Star are great. They were helpful and cheerful and got us on our way efficiently.
Equipment I reserved was not available. The equipment available was far too small. Equipment wasn't clean. I was forced to give away several items and prioritize what I wanted to keep at my new location.
I did not like the fact the fuel tank was not full. Everywhere else work that way. I do not like that practice.
I found the customer service received in Whitehorse was fantastic...thank you for making my move that much easier!
I received a Uhaul that was dirty on the outside, so I returned it dirty on the out side. But clean inside. The trailer has a large sticker that says there is a $15 service fee for returning a dirty trailer. Well the location said they were going to charge $50 and I had to wash the previous renters dirt off. Get your shit together uhaul.
Pick up location should be able to explain contract details especially when it comes to how payments are to be made
Please indicate how all the lights and mirrors work.