I used the online reservation system due to COVID. However, when I arrived it took over thirty minutes to check out. I had to hand my license to the clerk. Not just show it to him. He would wait on every person coming through with a purchase (it was a convenience store) and stop working on my check out. The truck was dirty; it had not been swept out. The wipers were ragged and wouldn't even clean off the morning dew. We had to use a rag. When the brake was applied the RPM's increased. I should receive a partial refund.
Trailer Rental & Towing in Wilmington, OH at BP of Wilmington
Moving to or from Wilmington, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Wilmington, OH 45177 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Wilmington, OH
Cargo trailers in Wilmington, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at BP of Wilmington!
Utility trailers are perfect for towing large or oversize cargo in Wilmington, OH 45177. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at BP of Wilmington provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Wilmington, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Wilmington, OH online today!
Trailer and Towing Supplies
I was deferred to another location for pickup but was not provided a credit for the additional required miles caused by the U-Haul changed location.
If people you have working for you can't speak English to be understood and understand English clearly there should be someone on location that does. this is a reflection on U-Haul. Some of the poorest costumer service I have received.
Very friendly. No hassle.
All went well.
Trailers need jacks to make it easier to attach to vehicles.
If you are comfortable doing a self check-in, then this location is good. When I dropped off my trailer, the store was open but there were no staff members working who knew how to handle a U-haul return. I had to do the return myself, on my phone. It wasn't really a big deal for me to do it, but if you aren't comfortable with phone technology (or if you don't have a smartphone/data plan), this might be trouble.
Called and made reservation for a trailer they sent me to the wrong uhaul Location to pick up the trailer place didn't even have trailers. over the phone services was terrible experience. The bp of Wilmington was great service tho
I got double charged from both my pickup place and the place I dropped off at, I don't understand how it's so hard to do your job right, just rip people off i guess
I have used U-haul many times without problems but this time it is still ongoing problems! Reserved a truck and owner of location called to say I couldn't get because they were closed. He was a foreigner and it took forever to finally understand what he was saying. Cancelled truck like he said then called U-haul for another truck and surprise, I got another foreigner who could not understand what I was wanting. Finally got through to management and got the truck with mobile pick-up. When I returned the truck, the miles were double what I actually drove. On mobile check-in it asks you to verify information and if there were questions to click a certain spot and a representative would get back to me within 48 hours. They did not. Days later I received the invoice and they were charging me for the double miles. Called customer service and they were to have someone call me back within 3 business days. They still have not. Don't know what has changed, but service is terrible. Perhaps that's also why I can't find any U-haul locations in my town when there used to be 3 or 4.
There seemed to be a feeling of mistrust from the employees. One person stood at the back of the facility and stared at us the whole time we were. They spoke very broken English and were difficult to understand. They did not thank us for doing business with them and we felt that they really didn't care whether we did business with them or not.
Train your people better at the pick-up locations. Save your customers time doing the preregistration on line. Your pick up location don't know/won't use it. This is the second time I have taken the time to complete it on line, only to do it all over at the pick-up location. The trailer that I picked up ( only one in the size I wanted) was returned the night before, and the clerk had no idea how to check it in so I could take it. When you are on a short time window any hiccups are frustrating.
Very friendly and accomodating.
The person at the counter wasn't interested going out to look at the trailer or giving me a receipt. Told me to leave it beside the others and wrote down the trailer number.
reservations had trouble getting location and type. Got resolved after several minutes of discussion. Second time having trouble getting what we had rented. Not sure if I would use you next time.
Unlike where I picked the Dali of the at this place did not help at all. Never check the trailer out when I was there.
Drop off at a dairyqueen gas station. Guy was not very pleasant and did not offer to assist unhook the trailer.
Understaffed, so took a while to check in and then there was confusion regarding my invoice; ended up with 2 people from the Dairy Queen helping the check out clerk get things settled.
Employee could not understand English, was not able to assist me in getting a ball for my hitch so had to make an trip to a store to make the purchase. Upon my return, I waited nearly 30 minutes behind others customers to sign my paperwork that took about 5 seconds. Will never return to this location.