Clerk stated I should be offered a refund by Company due to loss of AC, never heard from anyone at U-Haul.
Trailer Rental & Towing in Winchester, KY at EZ Stop Food Mart
Moving to or from Winchester, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Winchester, KY 40391 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Winchester, KY
Cargo trailers in Winchester, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at EZ Stop Food Mart!
Utility trailers are perfect for towing large or oversize cargo in Winchester, KY 40391. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at EZ Stop Food Mart provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Winchester, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Winchester, KY online today!
Trailer and Towing Supplies
The clerk did not even ask to see my ID when I told her I was picking up a truck she just gave me a key and told me to pick out a dolly. My daughter came in and got the dolly and was never asked anything. For your benefit not mine.
Our truck had no working AC. It was 95 degrees out.
Lady at return was extremely rude and said they didn't know how to drive the trucks and that we had to move the trucks around.
On line drop off was easy; had no issues
The agent at this location was especially helpful. He even loaned me his personal cell phone to use to make an important phone call. Great customer service!
There was very little room for parking and no way I could back in the 26ft truck. It's a tiny side gravel spot with concrete barriers on either side behind the store but it's the only one in this town.
Make sure you all clean the back of the trucks! Never in my life will I ever rent again from this location. As soon as I picked the truck up the bed was covered in roaches and I was not able to exchange the truck and I have killed 2 roaches already in my home! Disgusting
The directions for electronic check-in state to arrive 15 minutes early to allow time for check-in and to pick up truck in time. When I tried, I got a message that I could not check in until my designated time. I left with my 9:00 pickup at 9:20. Please fix this.
Love you guys
The Contactless service really isn't contactless and waiting for you all to call a second contact was a hassle.
Love the new truck. Didn't realize it also had a backup camera for a while. The backup camera is awesome!
It would have been helpful if a representative had been available at the time I returned the vehicle. The person at the counter took the keys but did not check the truck nor verify the mileage upon return. I had a question that could not be answered until Monday, two days after I returned it. I had called on the weekend but was told the person in needed to speak with was not available on weekends. Seemed strange that the office was not opened at a time when, I would think, many people would have use for a rental.
Was treated in a very courteous and professional manner. Don't know how the next customer would want to be treated better than we were. Thank you.
Best experience I have had with uhaul
Good deal, easy in and out
Charged me for gas when the same amount of gas was in truck from when we picked it up in ga
When I dropped the trailer off on 2-17-2020 at approximately 630 pm (15 and a half hours early) it was at a gas station and the staff had no knowledge of the uhaul business. The instructions for drop off were as clear as mud!! I received several texts the next morning reminding me it was due. I tried calling the number to the drop off business more times than I can remember and all I got was a message that the mailbox was full! I can honestly say this is The WORST Experience I've had in a long while!!!!! If I ever have the need for a uhaul again I Will Not use this business!!!
Dropped key in box because it was after posted hours
Better customer service. I reserved truck online, but still to wait for 30 minutes for someone to service me. I didn't receive the two dozens of mats that I paid for either
There was very little gas in it, took the girl 21 minutes of my time to get it so I could begin despite doing all the same things on line prior to going to the location. The windshield was cracked.
When my husband arrived at the Winchester location there was no one at the uhaul rental place. The people who ran the uhaul were not there. My husband, along with 8 others had to call their young daughter from the gas station next to the uhaul rental area. He had to give his credit card information over the phone to a child! Why? There was already one on file. The truck was blocked in. He had to move the other trucks HIMSELF. We also ordered a appliance dolly and it was not given to him. He had to drive to another location for that! When he returned the truck they tried to charge us for extra miles! The extra miles were because uhaul moved us to a different location! This location was so unprofessional and we expect a refund or a discount on the next truck we rent in a few weeks!
I had to do the check-in over the phone since the U-Haul guy wasn't even there. I really didn't understand why he wasn't there during business hours and no reason or apology was offered. After the 30 minute delay of getting him on the phone, he was very helpful and I got the truck quickly.
A little more help. I was on crutches and not able to carrier blankets.
Whole experience was unexpectedly great from the U Haul customer service rep to the check out. 10 out of 10