The location itself was okay. Why they had us going to this drop off is beyond me. It was 27 minutes away from our location with at least a couple of U-Hauls in between. We dropped it off early but after hours. The app had difficulties finding my location (tried for over 10 minutes) so I ended up having to go through the link in the email in order to complete the drop off. Other than that, it was fine.Susan J.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Winnipeg, MB R2P2P9
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- 2.5 Average Customer Rating
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The guy did not ask me for insurance he simply added without my permission and when i told him to refund it he said he can not do it and told me to call customer service.gurnam S.
Dropped off after hours. Website drop off process was difficult to use. It wouldn't load the location. After some time trying finally got it to work bait was frustrating.SUNDAE B.
The truck doesn't equipped with straps to secure load inside of the truck. And there are no possibility to rent them at this location. At a website its impossible to rent too. It's very inconvenient.IGOR M.
The onboarding experience was discouraging as it took me 30 mins, going back and forth with the customer service who rejected the driver license as it was unclear. How about requesting the driver license at the time of reservation to avoid delays ? Customer service is quick to pick up the phone though which is excellent. The lock is difficult to open and had to be pulled very hard. Other than this- had an overall satisfying experience!Mia B.