The lady working was not stellar. Others there were polite. Virginia location did not have equipment as promised. There was a 50 dollar discount they should have offered for not having booked equipment but did not. I had to spend an additional 100 miles and half day to pick up tow equipment in Tennessee. Please credit me this.
JESSICA P
Lake Street Secure Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wise, VA 24293
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Enhance your towing experience by installing a jack on the tongue, making it easier to connect the 6 X 12 cargo trailer to your vehicle with confidence and ease.
TONY PNothing
TONY PI only rated this location as average due to a key issue. The key fob that I received for the uhaul was broken causing the key to fall off. The key could not be found and I was forced to contact roadside assistance to have a key made. The cost was $250.00!!! I would suggest that each key fob be inspected prior to issuing to customers. Customers: check your key! It's impossible to lose a key with that giant key fob attached, but if the fob is broken (split) where the key attaches, it can easily fall off.
ANTHONY GGreat customer service!!!
Gretchen R