This rental was more complicated than any other rental I've done. First, the guy at the site I wanted to pick up said he had a truck coming back that day. I reserved pick up there. It's 1 mile from my location. Then a lady called saying I couldn't pick up there, changed my reservation to a much farther place. I had to call back and fix it. I was advised to to the 24/7 pick up/drop off. If it's 24/7â€¦.I shouldn't be bound by timeâ€¦at least that's the logical conclusion drawn by the termâ€¦24/7. Guy at the pick up place was short and abrupt. Area manager called me and helped me greatly. He was great! Then on drop off, I had to choose a place. WHY COULDNT I just drop it at the nearest place?? I passed more than one place to get to the designated place. Silly and a huge waste of time.Taylor J.
Trailer Rental & Towing in Woodville, TX at A 1 Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Woodville, TX 75979
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This was an easy drop off. All I had to do was park it in the designated spot and drop the keys in a drop box. If there were questions they called me to ask. So nice and easy and only 6 miles from my new home.DONNA G.
This location is not really manned. It's just a bunch of trucks parked. No accessories for available no dollies no blankets nothing.Charles K.
The truck was dirty including broke glass and mud dried on the floor I had to clean it before I loaded my furniture into it I left it with way more gas in it than when I rented it and the dollar a mile really even government rates aren't that badRandall H.
Kevin was very helpful.JOHN B.
This location was super and the owner went out of his way to help with the entire process; from checking out all lights and double checking the unit was properly hitched to the truck. He also made sure I was on the road before he went back to the office. I will highly recommend this location to all.mr R.
Inside the trailer a tie down ring was missing in front left corner. I needed it to help secure load.david B.
Location for pick up changed 2 times. Caused problems for me and my movers.Marsha W.
Nothing. The salesperson was friendly and courteous.Sidney M.
I wouldn't change a thing, all went very well, and we're pleased.Clinton W.
Definitely would recommend. He worked with our available time frame to pick up rental.Michael H.
The facility was closed, so did key drop box. Receipt was sent out to me within and hour.Michelle C.
The gentleman who serviced our need for a trailer was so friendly, knowledgeable and professional. Everything from start to finish went smooth. We'll us this dealer again next time we need a rental.Clinton W.
Dropped off free hours. Followed up the next day.Michelle C.
We have two u-haul locations here. This A-1 is far better than the other. I will always use this location. Service was great and helpful.charles A.
Truck needs air ride sit low in the back.Once truck was full.Mark H.
The truck was damaged and patched on the left side, causing the truck to drive out of alignment. It also leaked and a couple of our boxes were wet when we unloaded them.Jordan E.
Kevin was great and, despite his very demanding schedule, he was accommodating and affable. A true professional and I will recommend him gladly.Bill S.
Add a running board to the cab. I had to use a step ladder to get in and out of the cab.Rebecca V.
Pickup location owner wanted truck picked up 3 hrs. Sooner than scheduled pickup. I was given a specific quote, yet was charged over $200 more than quote. I was told to go online to schedule pickup and that my phone number would pull up the quote. It did not. I will never use uhaul again and will tell all friends and aquaintences not to use your service.Barry P.
1) Clean the windshield inside and out 2) sweep the back of the truck out 3) have all the equipment available at time of rental (no furniture pads) 4) locate furniture pads for me versus telling me to call Uhaul, nothing they can doTim M.
First time ever to use Uhaul. Awesome experience from start to finish! Kevin was great to work with and very professional and accommodating! Have already reserved another truck for September move! ??Gwen H.