Location in the middle of nowhere. I was called the day before my rental to tell me my pick up location changed from a place 15 minutes away from me to nearly an hour away.Allison J.
Trailer Rental & Towing in Youngstown, FL at Youngstown Motel
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Youngstown, FL 32466
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Uhaul as a whole is rediculious twice now I have reserved a truck and get to the location that online says has it only for that specific reservation not to be there. Oh and your online said there where vehicles available in locations they had not had those specific ones in over a week. So as a whole you truly need to work on it because as a customer I'm not enthused or pleased with your reservation resultsChristina C.
Very clean. Extremely nice gentleman.Melisa M.
Inform all customers of extra charges, or possibility of such beforehand.Lauren S.
Find one a little closer to me. I had to drive 20 miles to pick it up, 20 miles back to load up SUV, then pass the same location on my way to deliver the vehicle. 40 unnecessary miles. People at pick up and drop off were super nice and helpful. A+ to them in the pouring rain. Mr. DDarrin P.
Nothing. The gentleman was prompt and completed the process quickly.MARK D.
I rented a trailer in youngtown florida, the uhaul representative told me the trailer was 19.95 A-day and then when I brought the trailer back he charged me 29.95 A-day. He did not correct the issue and charge me full price which was wrong. I am pissed, yhe old bait and switch. Fuck your company. I will expose your company for the con-men that you are.Bryan J.
After several calls to the 800-GoUhaul # to reserve a truck or trailer at the last minute, and talking with two very rude customer service agents, it was so much easier to call one of our local Uhaul rental places directly. Since we were having to travel north, we decided to use the Youngstown Motel in Youngstown, FL. The man was so very nice and helpful. If we ever need to rent one again, we'll definitely be calling Youngstown Motel again for a rental. Never again will I call Uhaul customer service unless it's a must. They need training on customer service etiquette.Dana T.
I'd rather carry my shit on a unicycle and wagon than deal with uhaul again. Short handed in customer service, out of the 4.5 hours I had the truck 2 hours was spent just to wait for help accessing my account. The pick up/ drop off option is an entire ordeal. And for as many specifications as uhaul required the website can't even handle loading the information. If you want to rent from this place it's easiest to pick up and drop off at a Uhaul store.Nicholas W.
The guy at the Youngstown motel was very nice, I returned my truck late due to rain holding me up, he was very understanding and only charged me for the one day rental. Great experience overall!Myles C.
When I returned my uhaul I was charged 50 for a whole day when I was 2 hours late. I called and asked if I would be charged and I was told I wouldn't when the man called corporate they said that because of me being two hours late I was charged for a whole day. I think that's a lot for just to hours. He man was sub pose to talk to his team manager about it but I have yet to hear a relay I always use uhaul now I'm thinking about going elsewhere when I move.Shauna B.
Over change me and there was ants in the truckVeronica M.
I had a trailer reserved at a U-Haul in Panama City on 7/6/19. The trailer was not there when I arrived. We had to drive to Youngstown there and back for a trailer. We were on vacation and was leaving for home very disappointed and I wasn't even compensated enough for having to drive an hour out of my way to get another trailer.Garrison T.
Thank you so much for your help Jason (JJ)!!! Jason gave us an awesome experience at U-Haul.. I wish he was at the Memphis location so we can always have him near by. Thank you so much JJ!!!Earlene M.
I was at the location for over an hour after I spent 20 minutes on the phone making the reservations after they give me the reservation number now I went to the store to pick it up the equipment they asked me the same exact question to the already been through so I find the entire process ridiculous and the waste of time what's the point of making a reservation and giving them all your information your credit card information everything and go to the store and have to do the same thing all over again pointless and I would not recommend U-Haul to anybody just for that reasontommy S.
The young man that helped us was one of the nicest people you would ever want to meet! We had made a reservation the night before at a different location but they didn't have the equipment available when I arrived to pick it up but this gentleman saved the day for us and he did it with a huge smile on his face. By far the best service I've EVER gotten from a uhaul dealer! We will drive from Parker to this location from now on just for the experience alone! Thank you so much for your kindness!Jackie S.
Thank you everyone was very nice.. ms Monica went far and beyond to help us .thanx Monica GOD Bless u??derrick P.
Mike is a great guy, very pleasant to work with.Dakota T.
Nothing it was finegregg L.
No a.c. gas gauge didnt work,I will NEVER rent u-haul againmargo G.
Mike, the rental attendant, was friendly and knowledgeable. The truck drove well, and the detailed receipt was most welcome.MICHELLE B.
This guy was a life saverDawnetta D.
The clerk was very pleasant to deal with and very knowledgeable. He gave me his business card and said to call him immediately if I had any problems or concerns.William C.
Drop off location could not print. Did not know how to use computer system.Nicholas K.
Wasn't a pleasant and inviting location. The owner was scattered and kept getting confused. I had to change to this location at the last minute to obtain the size truck I needed. It wasn't my preferred location but needed the truck.Steven D.