They need to be more organized.
Justin K
Sherman Oaks Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherman Oaks, CA 91423
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was terrible.. The guy that works there moves at a snails pace and isnt very helpful.. He does not seem to know how to do his job very well. We asked if they had moving blankets and he said he didn’t know. We asked about a hand truck and he seemed to not know what that was. He ran the card without asking if we wanted to change cards and when we asked he said he had already ran the card on file and there was nothing he could do. When we came to return the truck, he was ASLEEP in one of the vans! Not impressed. Location is also rather sketchy. The truck had less gas to start with than was noted on the contract. Barely enough to make it to a gas station.. I would go elsewhere if you’re able. It may well be a worth the extra few miles. One plus was that the truck was ready to go when we got there so that gets one star.
Tracy DThis location was awesome! The Uhaul app/website was acting up a lot but the person at the location was super helpful. Thank you.
Sarah BThe back interior of the van was dirty and there was a broken black plastic cover on the left side where the driver's legs go. The customer service was good, though!
James HGreat staff, always take good care of me
ROBERT R