U-Haul Moving & Storage at Hwy 620

U-Haul Moving & Storage at Hwy 620

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Address

11320 Hwy 620 N
Austin, TX 78726

(512) 258-1056

(Just South of Anderson Mill Road)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Hwy 620

Moving to or from Austin, TX, 78726? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Hwy 620. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Austin, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Hwy 620

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.

Cargo vans and pickup truck rentals in Austin, TX

U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX, 78726. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Austin, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Hwy 620!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Casey S. on 1/21/2016
Rating: 5 out of 5 stars

Not much. By biggest complaint has always been the amount of time it takes to check trucks out. In this case, I was in and out very quickly, and the check in process was equally straightforward. The Express Check-in process makes a world of difference (although renting on a weekday rather than a weekend probably helped quite a bit).

Eric J. on 1/17/2016
Rating: 5 out of 5 stars

Mr. Hunter was probably the most friendly U-Haul representative I've ever dealt with. Truly a pleasant experience!

Jeremy L. on 1/10/2016
Rating: 5 out of 5 stars

Too expensive

Laura S. on 1/7/2016
Rating: 4 out of 5 stars

The low tire pressure light was on when I drove away. I stopped to air up the tires - all were low.

LAURA S. on 1/2/2016
Rating: 5 out of 5 stars

I wasn't paying attention when I booked my rental and discovered that I booked at different location than the one I showed up at. Luckily they had a van available and the agent was able to transfer the reservation. The van had less than 15K miles and it was easy to drive. I will probably rent again soon.

Joan J. on 12/28/2015
Rating: 5 out of 5 stars

Nothing that I can think of. Great customer service!

scott c. on 12/27/2015
Rating: 4 out of 5 stars

Everything went as expected with for me is great. No surprises=happy customer

Stephen K. on 12/22/2015
Rating: 4 out of 5 stars

The people were nice at this location. However I was treated horribly on the phone b someone who identified as 'Justin" at the "North Austin Location". I have attempted to follow up with you all. The process has been laborious. i've never been treated this way on a phone call with any customer service issue. Please find that phone call. You will see an abusive employee. This is absolutely horrifying that you have people in your organization that treat others that way.

AARON G. on 12/14/2015
Rating: 5 out of 5 stars

Not a thing. Quick and courteous service was appreciated!

Jennifer S. on 12/9/2015
Rating: 5 out of 5 stars

Great experience. The lady behind the counter was friendly while also being professional and businesslike. She knew what she was doing. Highly recommend.

LISA G. on 12/6/2015
Rating: 1 out of 5 stars

I was extremely disappointed with the service here. Demetries was disorganized, switched trucks out on us, and didn't check or verify the truck. He told us the wrong return time and charged us for an extra day when we returned it 5 minutes after said time. There was absolutely no concern for customer satisfaction and he was rude and argumentative. There wasn't a manager on premises to speak to about our concerns and the fact that we had to pay extra for a miscommunication on the part of Demetries. Rather than listen to our concerns, he seemed intent on arguing. If I could give this place a negative star, I would.

WILLIAM K. on 12/2/2015
Rating: 1 out of 5 stars

The gentleman handling our rental pickup was helpful & patient, going over the various truck sizes available & what best to fit our immediate needs. A day later, returning our rental we dealt with a female employee that made it clear we were interrupting her from the toothpick she was chewing on. No smile. No eye contact. Much more interested in that toothpick than in helping us close out our rental transaction. Later: “Can I help you?” “No, go ahead and finish that toothpick. Looks like you got a good one going there.” I swear the whole time that toothpick never left her mouth, only shifted from cheek to cheek. Finally checking our rental back in, asked if we had any questions. I asked, “what kind of mileage should a customer expect on a 17 foot truck?” “I don’t know. I’d have to check” “Take a guess” “10-12 miles per gallon” “I put 40 miles on this truck. Not 39, not 41, exactly 40. As I was refueling, I was expecting 3-4 gallons. When it hit 7, I was wondering if it would ever stop. It topped off at 7.4 gallons. That’s 5.4 miles per gallon!” “We can’t be responsible for the way you drive. We don’t know how large a load you’re carrying. How long you’re sitting in traffic. You probably had it set on “Haul”. “No, I was instructed to click off the “Haul” setting, which is the first thing I did on each of my 4 trips.” After a few more chomps on the toothpick, said there was nothing she could do. Let’s face it. When I took the truck out, the gauge may have registered “F” but it was likely down a couple of gallons. Common sense is that I just paid for someone else’s fuel. Bottom line: What a rude, disgusting & embarrassing front line employee to represent the U-haul brand. Anthony from “Hotel Impossible” should pay this place a visit. I’ll never do business here again. Boy did she piss me off!

Michael D. on 11/29/2015
Rating: 5 out of 5 stars

More parking

BARBARA W. on 11/28/2015
Rating: 5 out of 5 stars

There is nothing to improve. The service and the people were GREAT! Wanda, Steven and Kim. Couldn't ask for better.

MONIKA M. on 11/18/2015
Rating: 4 out of 5 stars

I am frustrated by the requirement of going through a central number to reserve equipment. More than once in my recent U-Haul experience, I have been told there are no trucks available, however "the store down the street" does have availability. There should be an option to contact specific stores that are nearby when I call.

Gabriel G. on 11/14/2015
Rating: 3 out of 5 stars

Returning the van was really the only hiccup on our trip. The app that was being used to document the care of the van was messing up. It seemed like something that could have been done manually and then later entered into the computer (something that I believe U-Haul did in the past). It wasn't super slow, but it could have been a little less tedious. I'm just some guy, though.

STEPHANIE G. on 11/14/2015
Rating: 4 out of 5 stars

Demetrius was very helpful as the cargo van stunk of horse poop.

REBECCA S. on 11/8/2015
Rating: 1 out of 5 stars

I rented this truck on 11/7 at 12:30 p.m. And returned it on 11/8 3:33pm with gas more than what you all had and on it drove it 12 miles. I am literally up the street. Yet you charge me another day. You are freaking rediculous. I will post on all social media and will NEVER rent from you all ever. Horrible and unsatisfied to the fullest. If I was told that keeping it for 2.5- 3 additional hours you would charge me another day. I would mot have rushed and kept it another day. Horrible experience.

JOHN L. on 11/6/2015
Rating: 5 out of 5 stars

The folks at drop off point we're very nice. Crystal at the 800 number was excellent. .. friendly, patient and VERY helpful.

Steve H. on 11/4/2015
Rating: 5 out of 5 stars

Great experience

JOHN S. on 11/3/2015
Rating: 5 out of 5 stars

OUTSTANDING Service from these guys at Uhaul!!!

rogelio m. on 11/3/2015
Rating: 3 out of 5 stars

equipment should be cleaned before delivering to customers. Reduce the delay in checking in the returned equipment.

CASSANDRA D. on 11/1/2015
Rating: 3 out of 5 stars

Not organized or professional. Need to train people better. Trucks not cleaned out. Not enough staff to help with morning rush

GENE F. on 10/29/2015
Rating: 1 out of 5 stars

I was told one rate of mileage on the phone. ($0.40/mile) I was charge more the double the mileage once I returned the truck. ($0.89/mile) What should have been around $12.00/mile suddenly was over $30.00/mile. I feel like I have been through the bait & switch. I will not use U-haul again.

carolyn r. on 10/27/2015
Rating: 3 out of 5 stars

The low tire pressure light was on when I picked up the van. I reported that when I turned it in; I'm certain that the manager was already aware of it. Please keep the tires aired to proper pressure.