Location was unaware of our reservation upon arrival. They also did not have all the equipment we ordered (moving blankets, dolly). In addition the truck battery had issues which added additional stress for an interstate move.
Matt Q
IIF Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, MA 01501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Took a while to get the key, employee didn’t know where it was or how to get it to me without calling for help
Kathryb MDid not set up truck so that I could pick up on 24/7. Caused me major delay in delivery. Waited for location to open and then girl didn’t know how to log into U-Haul system. I finally had to make a new reservation online and then just get the key from girl. Getting very difficult to trust U-Haul for rentals
CJ GDon’t randomly change the pick up time the day before. Be reacheable by phone. Actually have the vehicle you promised us rather than nothing.
JUN YVehicle bed was very dirty and driver’s window leaked when it rained
Andrew G