U-Haul at Falls Rd

U-Haul at Falls Rd

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Address

3926 Falls Rd
Baltimore, MD 21211

(410) 889-5556

(Between 41st and 38th st next to McDonald's NO CUSTOMER PARKING)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Baltimore, MD at U-Haul at Falls Rd

Moving to or from Baltimore, MD, 21211? Get FREE truck rental rate quotes at U-Haul at Falls Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Baltimore, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Falls Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Baltimore, MD.

Cargo vans and pickup truck rentals in Baltimore, MD

U-Haul cargo van rentals and pickup trucks in Baltimore, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Baltimore, MD, 21211. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Baltimore, MD, reserve a van for your moving needs from U-Haul at Falls Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Yanjun X. on 5/20/2016
Rating: 4 out of 5 stars

The Falls Road location was great. However, prior to this location I was at the Royal Caribbean Cuisine location on Philadelphia Rd. The agent called me less than 20 minutes before the pick-up time to notify me that the truck was no longer available. I didn't receive the call and when I arrived at the pick-up location, the agent emphasized over and over again that he had called already, instead of focusing on finding a solution. The location was in the middle of a convenient store, which was confusing and unprofessional appearing. I overall had a horrible experience. Because of the delay in truck (and this place had no back-up trucks), I almost had to cancel on my movers which I hired through uHaul and they were coming from Washington DC. It was an extremely stressful and unpleasant experience. When I called the national number to get another pick-up location, my call was dropped twice and when I finally called through, the agent put me on hold for more than 10 minutes, which in a time-sensitive situation was not ideal. I do hope that UHaul will be better able to assist in special circumstances like this in the future.

Melanie B. on 5/20/2016
Rating: 3 out of 5 stars

This review is in no way towards the locations of pick up and drop off.. It is instead a review of the experience I had with customer service regarding the actual scheduling of the rental. This is the first time through Uhaul, after using them numerous times, that I had an unsatisfying experience. I have had changes made to prior rentals ( ex. the availablity/location of arranged truck) and have always found customer service to be very accomadating. This particular renal was different, as the agent was fairly rude, did not seem care that the change to my rental pick up location was very inconvenient, and furthermore, offered meager perks to make up for the hassle. Not a happy customer this time.

Seth S. on 5/20/2016
Rating: 4 out of 5 stars

Employee's were very efficient, helpful and nice to deal with. Great customer service experience!!

carol b. on 5/19/2016
Rating: 5 out of 5 stars

Speedy, efficient and excellent service!!! Melissa and Byron provided exceptional service!!!

jay s. on 5/16/2016
Rating: 5 out of 5 stars

Melissa Perry and her crew are the best, we appreciate the customer service that they provide. J&T 4life moving

SAMUEL B. on 5/16/2016
Rating: 5 out of 5 stars

Great Service

Steve A. on 5/12/2016
Rating: 5 out of 5 stars

The staff was again great. Got me in and out quickly with a smile. Very positive experience. Thanks you guys! (And gals)

Deja W. on 5/11/2016
Rating: 3 out of 5 stars

Somewhere in your system something went wrong scheduling wise. When I arrived at the drop off location for the uhaul I was informed that they had no room and asked me to find another location. They did not help me find another location.

John G. on 5/9/2016
Rating: 3 out of 5 stars

The youn lady at the beginning of the day was polite and professional. The gentlemen who checked me out was rude,unclear and all around unpleasant to deal with.

Tyril B. on 5/7/2016
Rating: 4 out of 5 stars

Is there ever really a word that can explain this location ? Simply put as a long standing customer this location always seems to impress me. Quality customer service representatives, the equipment is always clean and smells nice as well. The staff always manages to wow me with friendly and efficient service.

Steve A. on 5/6/2016
Rating: 5 out of 5 stars

Dave and Melissa were incredible, took wonderful care of me as always.

bryan b. on 5/6/2016
Rating: 2 out of 5 stars

I recieved a vehicle with 7/8 tank of gas. Returned it that evening 2hrs early, and a hair under a full tank. Recieved an email the next day with a 14$ gas charge. Called. Corporateand was told some one from the rental location would contact me that day. Recieved no call. Went in to talk to a supervisor, at which time when I explained that the tank had been refueled when I dropped it off. Instead of being a professional, she told me that the money would be refunded, but that there was no way that I refueled the vehicle. Maybe if I had come in a suit representing the 20 properties owned, her response would've been more respectful and professional.

jay s. on 5/3/2016
Rating: 5 out of 5 stars

Just keep up the good work and, great customer service that Melissa and her crew they are great with making our job easier J&T 4life Moving

Erin L. on 5/3/2016
Rating: 3 out of 5 stars

Make sure the back door isn't locked when you give it to customers. Want to talk about a major inconvenience… Driving all the way home only to realize when you get out of the truck the door is locked and you have to drive back to the rental facility and waste an hour and a half of your day.

Jessica H. on 5/2/2016
Rating: 3 out of 5 stars

Our truck's battery died and had to be jumped for a half hour while we stood with it in the pouring rain. No lights were left on; it was just a shitty, old battery that no one had taken care of. No one answered when we called for help, and we had to jump it ourselves. Fortunately, I have jumper cables. MY EXPERIENCE WAS TERRIBLE AND I WILL NEVER USE U-HAUL AGAIN. I went back to ask for a refund, and was denied. I was given a minimal refund on the $29.99 for the truck, not given nothing towards the mileage. The employees were nice, but I feel like I should have been given a full refund. The last thing two tired people who have spent all day moving heavy boxes and furniture want to do is jump their damn truck in the rain. For that terrible experience alone, the employees and staff should have been apologetic and given me my money back. I will be telling anyone who asks to avoid U-Haul, because they obviously don't care about their trucks or their customers.

Kelly W. on 5/2/2016
Rating: 4 out of 5 stars

good staff!!!

John M. on 5/2/2016
Rating: 5 out of 5 stars

Excellent service. Website easy to reserve and rent. 9' Van excellent choice, top rate vehicle to rent, actually enjoyable to drive and in excellent condition.

david b. on 5/2/2016
Rating: 3 out of 5 stars

Boxes where poor quality

Kathryn P. on 5/2/2016
Rating: 5 out of 5 stars

Thank you to the wonderful and efficient staff!

Elizabeth L. on 5/1/2016
Rating: 5 out of 5 stars

Love this location. I was in and out. Thanks

Stacey M. on 5/1/2016
Rating: 5 out of 5 stars

The young girl that took the keys was very nice and professional. Thanks..

Dee Dagmar T. on 5/1/2016
Rating: 5 out of 5 stars

Having rented from this location several times, I find the customer service beyond great.. I would certainly recommend this location to anyone..

LAURIE k. on 4/28/2016
Rating: 5 out of 5 stars

Excellent service!

maleika h. on 4/25/2016
Rating: 4 out of 5 stars

Good job.

Kelly W. on 4/25/2016
Rating: 4 out of 5 stars

the people working there were knowledgeable kind and very personable. It really helps to have warm people like that!