I rented a small trailer to haul a gun safe to Pennsylvania. I paid 164.00 to rent it and an appliance dolly. I could not get the safe and canceled the trip to Pa.. I had trailer and dolly returned within an hour to Mudder Automotive. They were closed and I left a detailed message on answering machine as to why trailer was back. I did not expect a full refund but feel I should not have paid full amount that I was charged to use it and take out of state. Mudder Automotive did not return it to their inventory and a week later a U-Haul representative called me inquiring as to the location of the trailer. I had to explain that it was not used and was returned to Mudders Automotive within an hour after picking it up. Again I don’t feel I should have got a full refund but I do feel there could have been a deduction of charge because the trailer did not get used and did not have miles put on It driving to Pennsylvania .
Bobby Bennett
Mudder Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barnesville, OH 43713
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- 4.0 Average Customer Rating
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Best I've experienced in last 70 years
orest wasylukNice folks and very helpful. Trouble free transaction. I have used Mudder's twice and they are always professional. They have some awesome bulldogs too. Petting a happy dog always makes my day! I wish the U-Haul auto carriers had a winch. I had to transport a disabled car and it was tough to load.
Kirk DickinsonService was Great!
ROBERT CARMODYWas billed extra day and I returned it a day early
Kimberly Gay