Arrived to drop off trailer and found store closed with a paper sign on the door stating closed 7/21-7/26 and U-haul contact phone number. Had to contact u-haul by phone to inform them that the drop-off was closed and was told to drop the trailer and put paperwork in drop-box. Would have been nice to send me to an open store so I could get some help getting trailer off of truck trailer ball. I am 70 years old and the trailer tongue weight was quite a problem, totally unprofessional.
Moving Truck Rental in Batesville, MS at Batesville Quality Carpets
Moving to or from Batesville, MS 38606? Get FREE truck rental rate quotes at Batesville Quality Carpets.
Get FREE moving truck, pickup truck and cargo van rental quotes at Batesville Quality Carpets
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Batesville, MS.
Cargo vans and pickup truck rentals in Batesville, MS
U-Haul cargo van rentals and pickup trucks in Batesville, MS are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Batesville, MS 38606. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They weren't there to give me my deposit back
Trailer wasn't ready for pickup. The dolly & furniture pads we ordered weren't available. I had to attach the 6x12 trailer myself after I went to auto part store for a pin to secure trailer ball onto my car. They didn't have any extra trailer hitches/ parts available. This place probably shouldn't be a rental site for those reasons.
Did not have blankets I ordered. Did not show me how to use equipment.
The windshield wipers didn't work, truck cab was dirty & requested materials that were confirmed weren't available.
Spare tire on trailer.
First off, I had a reservation to pickup in Oxford, MS. 10 minutes before my pickup time, I receive a call that they didn't have a trailer for me and the closest one would be 20 minutes away. They should have brought it to me in Oxford since I had a reservation instead of making me drive 20 minutes away to get it. This was not acceptable. Then when I got to Batesville, no one was there to assist me with hooking up the trailer. The lady just told me my trailer was ready in the back. I have never had a trailer on my vehicle so I had no idea what to do, but regardless someone should always be there to help assist no matter what and for liability reasons. NOT A GOOD EXPERIENCE.
Concerns with the security of depository receptacle. Wasn't locked, once I deposited my key and attempted to make sure lid had accepted it without issue it came open . Unsure if that's the normal or not. Lot was full and my rental was the 26ft truck with Auto transport trailer. Very little room for parking that size truck. But overall no problems.
Make the rental process faster.
The driver's dim headlight was out, the gas was less that what was recorded, and the truck was dirty. The dolly had mud on it which got all over my clothes. I only needed the uhaul truck one day and I was booked multiple days
Make sure the equipment is in working condition. Have an employee that knows what they are doing. We had to hook up the trailer ourselves. There was not an inspection as to the condition of the trailer.
Trailer requested was over booked so we got switched from a two wheel trailer to a brake trailer. Upon loading my car we noticed that 2 of the 3 rubber retaining straps were missing, and a wheel cover strap was cut short so it couldn't attach to the ratchet strap . On top of that, the office wanted to close early so the only employee working left as soon as the paper work was finished instead of staying to be sure we were fully set.
The lady there was very sweet and apologetic as the location was 30 miles away from the verified location it was supposed to be at. That was very disconcerting. It was a last minute call that said ..."Oh, by the way, you were supposed to pick up a auto tow trailer... yeah, sorry but don't have one for you." Really!!
The WORST customer service I've EVER received. The staff have no phone etiquette nor do they return phone calls. They are disingenuous about reservation times and will bold face lie about facts! I reserved a 15' truck for 10:00am on 8/9/19. At 10:28 am while I was en route I received an abrasive call saying they believed I was not coming because I missed the reservation time of â€œ8:00 amâ€ and that the truck had been given away. I expressed my frustrations and she remedied the gaff by offering a 20' truck at the previously quoted price. When I arrived the atmosphere of the establishment was unwelcoming and the staff were even more unhelpful than they were on the phone. Expressing even deeper dissatisfaction because my ubox was not hooked up to the truck the staff offered me another remedy- â€œeither take the truck or don'tâ€. At the mercy to their service and in a time crunch, foregoing the truck was not an option. When I brought the equipment back I was barely acknowledged upon entering the establishment. Furthermore I was offered no apology. An extremely terrible experience altogether!
They were very rude, making racial jokes and were not helpful at all.
Guy really knew how to back up the truck with a trailer on it
This location needs more vehicles during summer time. The Batesville area does a lot of moving in the summer time, and the Batesville location did not have any vehicles of any size or kind for rent. Even though I only moved about 7 miles from house to house, in town and in county, I had to pay for out of town rental in order to just get a truck because I had to pick up out of town. There is no other U-Haul dealer in Batesville, so I had no other option.
John was very friendly and helpful. He took care of our paperwork quickly and had us hooked up in little time. I was glad he had the right trailer we needed.
The people at this location were very nice and helpful. The problem is this was not the original location scheduled.When I was ON MY WAY to pick up the trailer I received a phone call telling me they didn't have it, so they had to scramble around and find one at a location 2 hours away.Very frustrating and aggravating after I had reserved it a week in advance and already made all my moving plans.
If the reservation location doesn't have the requested equipment then a phone call should be made not a text message.
Inside of facility was trashy. Printer had no ink so they had to hand write trailer number and contract number on piece of paper and said that will be good enough. I order 12 blankets and they said they only had eight. Found out they only gave me six when I got home. No one helped hook up trailer to truck. Had to do it myself. No ensured things were hooked up properly or lights worked.
Thank you for your assistance.. R/s
Uhaul's website and centralized Memphis phone number staff needs serious improvement in customer service. Pick up location had mediocre service by phone (person seemed very confused and many phone calls were needed), but in person, the woman helping us get the truck was terrific and went above and beyond.
See above, they are great.
Man did not write down ending mile on our receipt, we drove off with truck key in our pocket, had to go back and return truck key. We returned truck back days early - Nothing back.