Change your representation, bad location seedy building felt like I needed to take a shower when I left. Billing has not been settled yet they put more mileage than I used plus a cleaning fee it was clean when returned!
Moving Truck Rental in Bessemer, AL at Signature Auto Sales LLC
Moving to or from Bessemer, AL 35020? Get FREE truck rental rate quotes at Signature Auto Sales LLC.
Get FREE moving truck, pickup truck and cargo van rental quotes at Signature Auto Sales LLC
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bessemer, AL.
Cargo vans and pickup truck rentals in Bessemer, AL
U-Haul cargo van rentals and pickup trucks in Bessemer, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bessemer, AL 35020. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They added insurance we did not want; we hooked up a 12' trailer to a 26' truck, was then told to unhook it - it was the wrong trailer. I am 70 years old the 12' trailer is heavy - I was given no help or assistance. While in Birmingham we were sent to a total of 4 locations to pick up our truck, trailer and pads/dolly. After all of that they increased the rental truck quote from 328 to 340 - and charged us for the 12; trailer twice. Amazing how you take the money out of my account within 5 but it takes you 5-7 days to return it when it's clearly your fault. I have been a loyal Uhaul customer for years. I have contacted customer service and am awaiting a call from them - none to date.
The online reservation works great. However, the Covid response part of the process does not. Please try to improve the online experience.
The person renting the truck was so friendly
The original returning store Westguard Storage was not good because they were not available to receive on return date. They gave me the run around so I returned here.
Make sure you have the correct equipment that was promised. I set this reservation up a month in advance to make SURE I would have the appliance Dolly I needed. U Haul changed my location from what I booked which had me driving 30 minutes out of the way each direction, then the Dolly I needed was not there and could not find one at other locations, so I never got that needed equipment. The location was not open and was gated when I tried to return the trailer, which was a great inconvenience.
They don't tell you they take a 100$ off your card
The lady who works in the office was extremely nice, helpful. She went above and beyond to get us a truck there. The man working the car lot could've learned to not use bad language in front of customers.
Everything was good.
No one came out to direct us in where to put the Uhaul and it the drop off box was almost hidden so you had to search for the box.
Customer service was exceptional at this location.
Keep up the good work
Just inform them before starting paperwork about taking card only instead of cash. I had to go put can in the bank and return to use the card. Everything else was fine and smooth. Gentleman that helped me was very polite.
Everything was clean and the staff explained everything thoroughly and made sure I understood everything and the process
I extended my contract 3 extra hours and was charged right when I ask. I turned in my rental before the original 24 hrs. I asked for an extension because the lock gave us problems this morning. My calls should be logged in. I am asking to be refunded the $30 ish dollars. Thank you.
The Gentleman that waited on us was very polite, helpful, and curtious. GREAT customer service experience. The ladies on the 1-800- number were wonderful. But the first lady at the other U-haul was exceptional helpful. She didn't stop until she found me a truck. Thanks U-HAUL ??????
Nothing... The owners were very helpful and worked with me and my daughter to accommodate our schedule.. Pricing was correct and they were friendly... I'll be returning whenever I need to make a MOVE! THX
I rented 2 car haulers, and wasn't able to use the 2nd one because my Chevy pick up truck wouldn't fit on the hauler. The 2nd hauler was rented from your 2326 19th St dealer in Bessemer.
More professional staff replace Nicole and I will be disputing the charge of 25.00 cleaning charge
original reservation made thru "saved by grace automotive" at 1500 Hueytown Rd. That guy was worthless & borderline criminal & never actually had the trailer I had reserved. The other extreme was Signature Auto Sales, who solved my frantic phone calls searching for a trailer on Saturday. People were professional & accommodating. I plan to rent again from them.
I am very disappointed with the service I received. I was charged a $25 cleaning fee for a truck that was in poor shape when I received it! When I talked to the lady at Signature Auto Sales, she said that they had to sweep out broken glass. I did a walk through with an employee at the time of return and he told me everything was ok! If there was a problem with the way the truck was returned, it should've been addressed at the time!!! I will NEVER do business here again!!
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