Took us an hour to get 5X8 trailer at Minnies Auto. Younger man was really yelling at much older lady about locking up the computer; never coming back online while there. Computer locked up. I had to tell them to call U-Haul. Then gave us damaged equipment and our paperwork said No Damage. We pointed it out and they noted, took picture and put sticker X on it. In Greensburg, IN they had issues because the computer stated we had damaged it. Greensburg was very professional and handled it beautifully. Please do not ever send us to Minnies Auto and Truck again. 25 minutes from our location when there is 4 U-Hauls within 5 minutes of us. This was awful. The trailer was perfect for what we needed. You should have put us with a much closer U-Haul. Cost us 2 hours of our time instead of 30 minutes... This was almost a nightmare... Greensburg, IN I thank you for all you did for us...
Pamela S Pagan
Minnies Auto And Truck Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brooksville, FL 34601
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Customer Reviews
- 4.5 Average Customer Rating
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I dropped off the truck a day early and after hours. The online site was easy to use to assist with the drop-off.
Deborah GreeneExcellent experiance. Very helpful. Accommodating. Made my drop off smooth and easy.
Andrew JohnsVery polite and always available
Chuck LawsonThe manager was very rude and I’d recommend NO ONE to have to deal with her !!! I have had a storage unit at Uhaul in Columbus for 15 years but I’ll only stay here til winter is over !! Also the pricing isn’t fair at all !!
Chuck Lawson