I had asked for a different location and did not realize U-Haul had not accommodated that request, so needed to go to a second location. Second location (Jayku) did not have the truck I reserved - had a 20 foot vs. 10 foot. Said the 10 foot had an engine problem "but nobody has done anything about it for a week". So little/no effort to get the truck I reserved. Didn't have a dolly which was on the reservation, but that corrected the original mistake as we didn't order a dolly. So I had to drive a much larger truck, pay for more gas, etc. I don't think this falls on the pick-up location, it's more on U-Haul, but overall it was a terrible experience. I'll recommend people not use U-Haul.
Moving Truck Rental in Burlington, KY at Jayku Inc
Moving to or from Burlington, KY 41005? Get FREE truck rental rate quotes at Jayku Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at Jayku Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Burlington, KY.
Cargo vans and pickup truck rentals in Burlington, KY
U-Haul cargo van rentals and pickup trucks in Burlington, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Burlington, KY 41005. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Where the trailers are parked itâ€™s almost impossible to get them out because of the tight driveway and huge drop off 12â€+ on the side of the drive. You have to lift the trailer and pull it to your vehicle. And yes I am experienced at pulling a trailer. I will never rent from that location again.
Not very trained at what to do.
If we got all size truck available all the time this location itâ€™s convenient for Burlington people.
Very easy & convenient !! Thanks
Love the app!
Difficult to find.
very small drive to pull out of. no customer service in the building- you open at 11am on a Saturday. really? ride share didnt work properly
Everything was perfect.
The woman at this location had to call someone to help me to rent the vehicle and I had to wait 10+ minutes to begin the paperwork. Once the paperwork was complete the man helping me told me that I had to return to the location I picked it up at or I was going to be charged $90. This is not what the contract States. I was to pick it up at that location and take it to the Cherokee plaza location, which I did.
Even after completing registration online, still had to complete it again at pickup location. Truck was clean but we had to put air in the tires as the gauge said they were over 20 pounds low.
I think the .99 a mile is excessive....Iâ€™m paying to rent a truck and Iâ€™m filling it back up with gas after the job...rental cars do not charge for miles any more....the rental was fine and clean...I had a hard time understanding the gentleman renting me the truck but somehow we got it done.....
Uhaul worker refused to assist with helping to put the car on the tow dolly. I was in the parking lot for over two hours in the cold trying to get my car on the dolly. I had to drive out of my to go to another uhaul that was approx 7-10 miles away to get the assistance that I needed. Authorized dealers should be held to the exact same standards as the actual uhaul rental company's.
We dropped the uhaul off and put the key in the drop box, like instructed to do so. We dropped it off on time and with more gas in it that had to be in there. The next day we get 5 emails stating we never dropped the truck off!!! We called where we picked it up and he called the location and they couldnâ€™t understand what the guy was even saying and asking about the truck. He called the corporate office on them as well. I would never ever recommend this place to drop anything off. Absolutely awful. And I am really hoping my credit card isnâ€™t charged again.
There was not a ramp in the truck. I canâ€™t imagine a moving truck that doesnâ€™t have a ramp. I paid for a U-Haul to move a piano, and that was made very difficult by not having a ramp. I could have saved my money and used a pick up truck. I was very irritated.
The representative did an exceptional job overall. He called to let me know the truck was ready for collection.
I was told it would be 29.99 for 20ft and was charged 39.99 . My fault I didnâ€™t look at contract when signing At the cost . I will know the next time
The staff had no clue what they were doing, and it took 30 minutes to rent even though we had done the pre-check in beforehand. They take their customers into a back room with a cot to complete the rental. It was very strange, and I wouldnâ€™t have wanted my wife in that situation. I was uncomfortable and I am a big guy. The trailer was clean but rusty and pretty rough looking. This location should not be a dealer