They were informative and helpful. When we were a little short on gas they let us for fill it and bring back so we received the better price. thanks for your help.Jennifer M.
Bill's Tires & Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Canyonville, OR 97417
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location charges me $25 for cleaning fees which is not right. The u haul truck was clean before returning to the location.Cindy X.
Dropped off on Sunday evening. It was due back on Monday at 0900. I got a bill for after hour service. I never saw a person. Not sure what the $20 charge was justified for dropping it off early.Craig O.
Great Service. Friendly and helpful . A neighborhood feel.William A.
I made my reservation to be picked up in Roseburg, Oregon. Then received a call informing me I would have to pick up in Canyonville, Oregon This particular date marks my 6th move. Which totals over $6k in Uhaul rental fees for the trailers I've used. When I received the confirmation call, I took that as being my reservation was being confirmed at the location I desired. Instead, I was informed the confirmation call wasn't a confirmation call at all. The call was more to verify not confirm pick up location. Then I was told by the agent-regional manager for uhaul that no discount could be applied due to the inconvenience. Then was informed that it was my fault that I didn't receive a discount because I didn't call two days earlier. How the hell was I to know my reservation location would be changed, and how the hell could I know that I should have called two days in advance to receive a discount. The regional manager and the agent I spoke to were rude, accusatory, and did not provide one ounce of customer support, nor did either of them focus on customer retention. I'm appalled at how I was treated, and I'm completely stunned that both Uhaul employees would have the audacity to blame me for which I could not have known. I would have expected that any Uhaul employee would want to keep a customer that has spent over 6k in Uhaul rental fees. At this point, I have decided to no longer use Uhaul. Ever! I'm so disgusted that I was being blamed for things I could not know or have previous knowledge of. And then you sum it all up I was treated rudely. This treatment was downright disgusting.Bonny W.