There was just one employee in the store and so he was trying to multi-task. Was on the phone the entire time I was in the store. I get it but don't like it.
Terrence M
Richmond Geeks LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23294
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I went to pick up the rental truck that I reserved earlier, I found out that my pickup location of the reservation has been changed and I have not been notified. The person at the pick up location helped me get the truck but I went through the entire process again even though I put all my information and uploaded my driver license in your system.
Sinan OWe dropped off before office hours (our choice), so no one was present to help us with the drop-off/check-out process. See my comments for Pick-up section above, as we felt the same way about checking out - very time-consuming, difficult, and confusing.
Phil BOnly thing I can think of is the lot could use better lighting. But overall not bad.
Christopher PMake sure the equipment works
Jazmin B