At the Kennedy Ave location, no one was there, no one answered the phone, and vehicles sit outside with flat tires, all you get on the phone is a repeated message about not answering calls, and the place is only open 3 days a week. Nobody to help! Had to call Uhaul 800 number for help! Never had this experience anywhere else! Very bad!
Don F
800 Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45213
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Customer Reviews
- 2.0 Average Customer Rating
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Furniture dolly, equipment dolly, and blankets were reserved at time of booking but not included in truck at pickup. It appears I was still charged for these items.
Andrew GParking lot was covered in broken glass and trash. Office was locked at 4pm; attendant came out smelling like pot and just told me where to park it, then went back into the office. Provided no assistance in disconnecting the trailer.
Richard WThere was no one there on a Friday morning; no answer to repeated calls. I returned the truck early, but I was charged an extra day when no one was at this location for several days. Adding charges to the bill and not responding to calls: this location was terrible.
David AHard-to-place trailer to leave and felt very uncomfortable just leaving in what looked like a less-than-desirable place.
Jay C