Terrible COVID protocols. I expected this to be a curbside-type experience since I was renting a trailer. Instead, I had to go inside a small space packed with people, wait in line 7-people deep, and go through the manual check in process despite all was arranged and prepaid online. Several employees had masks on around their chins. Picked up the Motorcycle Trailer after calling ahead to ensure ready to go. It was not. Specifically it had not been pulled out, and it was covered with 12" snow and ice which added 10 min to the transaction for it be partially cleared off. I then had to take trailer home and finish cleaning it off. Finally, the return process needs a revamp. I had to wait out on the street blocking traffic (there is only 1 lane) until I could pull onto the lot. This was because a worker decided to fully clean a returned panel truck under the tent rather than clear the drop off lane. Several customers and the employee Jeff complained. Ridiculous.
Moving Truck Rental in Cincinnati, OH at U-Haul of Sharonville
Moving to or from Cincinnati, OH 45241? Get FREE truck rental rate quotes at U-Haul of Sharonville.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Sharonville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.
Cargo vans and pickup truck rentals in Cincinnati, OH
U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH 45241. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Understaffed for a busy day.
Location was very busy but the manager on duty was friendly and helpful.
Great job by everyone who helped me out. 1st Class !! Jim and his team are why we choose Uhaul. They really CARE .
Thanks again to Jim and his team at the Sharonville Uhaul for a top notch level of service.
Very quick check-out/check-in. No issues with truck.
U-Haul facilities is a an excellent facility but the access (entrance) is blocked by persons dropping off or picking up vehicles or trailers. If the access were wider for vehicles to move this would make this place an excellent facility
These guys were amazing! All the way up to the Store manager, best experience I could of had!! These guys went above and beyond!! I would give them 10 stars if I could!!!!
This is the second time I have dropped off at this location. The people are extremely polite, efficient and helpful.
Fast,friendly and professional
Aquire an adequate amount of employees, until closing, throughout the week.
At both pick up and drop off locations, the personnel was excellent in assisting me with securing the trailer and unhitching. As a lone lady, I could not have performed either myself. Safety and thoroughness was their first priority, and personal customer service was as well.
Everyone is always courteous and friendly. I highly recommend this location, its the only one I go to. The Sharonville team is Awesome!
the web site was easy to use.
Everything was great!
OK firstly I gave poor ranking only because the website description of the 12 x 6 trailer with a ramp is not very clear. The inside dimensions is 12 x 6 but the ramp entrance is only 4â€˜9â€œ. Because I was picking up a lawn tractor that trailer now was not going to work. Didn't find out until the trailer was hooked up but the representative pointed out the smaller entrance dimension after I asked the side dimension was 6 feet. I had to go with a regular 12 x 6 trailer without the gate in order to be able to pick up the lawn tractor. The representative was very helpful in solving the solution and gave me a break on the price because I had to go pick up wood boards to make a ramp. It's not the stores fault it is the websites fault that it's not clear that the entrance is only 4â€˜9â€œ into a 6 foot wide trailer. That needs to be fixed. Otherwise I would give five stars overall for this store.
The truck was not well maintained. I will check Pensky Truck first the next time I need a rental truck.
Very nice and professional person took care of me very clean and organized establishment.The price to rent equipment was very reasonable. I was very happy with U Haul.
Great! Awesome experience.
Best Uhaul experience we've ever had. Jim and his crew are top notch!
I have nothing to say! My experience was helpful I was in and out quick
Nice customer service
Wheel bearings must be bad on the trailer i rented......could not pull over 45mph, or violent shaking and vibrating occurred.....was Not safe to use the trailer.....we did Not use it for moving our items.....
The staff is knowledgeable and friendly