After I returned the truck I received an email of the amount charged to my credit card, which considerably higher then expected. Come to find out the beginning mileage was not the same as the picture I took of the gas and mileage when I picked the truck up. I called them the guy told me the person who handles U-haul wasn't there, but would leave a message for them to call me, still waiting. I checked my credit card all week payment was pending until Thursday. I called the place once again they again told me the person was not there but gave me the number of the main office in Pocatello, Idaho, I left at least 3 voicemails never got a call back! So I called my credit card and put in a dispute, told them what I thought I owed. The more I think about it I still feel it's still more then what it should be. Beginning miles (from my picture) 37505.3 returning miles 37537.7, so I drove it 32.4 miles, can you tell me how much I should have been charged?
Jeanette T.
Garrett Resources LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middleton, ID 83644
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Customer Reviews
- 5.0 Average Customer Rating
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Very good experience picking up the truck. The Uhaul representatives were very friendly and had the truck ready to roll.
JOHN B.The staff at this location were so helpful.
Scott S.They really made everything easy! And nice people!
Michael M.Excellent equipment and very friendly, helpful staff.
KEVIN M.