This place is not properly equipped to rent equipment. It is an incredibly busy gas station so you will be pushed aside several times during the rental process. Also, the woman that normally works at the counter is really hateful.
Moving Truck Rental in Cleveland, TN at Island Oasis 3
Moving to or from Cleveland, TN 37323? Get FREE truck rental rate quotes at Island Oasis 3.
Get FREE moving truck, pickup truck and cargo van rental quotes at Island Oasis 3
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland, TN.
Cargo vans and pickup truck rentals in Cleveland, TN
U-Haul cargo van rentals and pickup trucks in Cleveland, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland, TN 37323. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The oasis gas station location on dalton pike was the worst place i have ever gotten a uhaul from my pick up was at 8 am and i got there 10 minutes earlier to check in an get my moving day started but they insisted on helping all there gas station customers before helping me leaving me to have to wait a whole hour almost before I could leave and then I finally got the truck an trailer I reserved an had to get them both out of mud holes cause they do not have the right property to be renting equipment out its all grass no concrete or asphalt! Cant really inspect the equipment due to space and having to wait for the assumed owners of this gas station to tend to the uhaul needs definitely will not recommend this location to anybody and already have turned other people away who was goin to go to this location these people have no business in dealing with uhaul equipment!!!!!
I reserved a 15-foot truck with pads and utility and appliance dollies 5 days before needing the equipment. I received a notification the reservation was successful and to confirm by phone with the location. I called and personally spoke with an employee who assured me of the confirmation of the reservation and equipment. However, when we arrived the next day to move our son, we were told there was no truck and no pads. The manager did find another truck for us at another location. It was useless to reserve and confirm equipment since neither was fulfilled at the location selected originally. We were able to get a truck and move, but the other truck did not have pads or dollies provided as originally requested and paid for with online check-in. The manager at the Island Oasis 3 was very kind and helpful in getting another truck, but it doesn't seem this location is prepared to provide service according to U-Haul standards. Very disappointing.
No hard copy of rental agreement available - no printer. Energy drink can left in truck. AC unit function was intermittent.
This lady got rude and raised her voice asking for mileage and fuel picture i was showing her. I simply asked if there was a process for reporting the maintenance need
They had no supplies for hook up the lady hardly spoke English. No help loading the trailer. Kept making me wait if she had another customer even when I was there first
Location is a gas station and difficult to support a uhaul customer when everyone else coming into the facility is buying beer and lottery tickets. They do not have any tools to support the customer, it cost me $30 at Walmart for tools in order to hook up the trailer to the truck...
Fire the people who work there this is my second rental from that location both times I waited over 45 minutes while the worker took care of over 25 other customers ...then told me they come first an I was there before any of them.. ..I've never been so mad in my life ..
I got charged twice I got told that my total is going to be around $61 which is what reflected on my bank account and then all of a sudden when I return the truck five hours later I'm getting charge double I'm fixing to go back to the location and question this double charge ,very confusing!!!!!!!! If you can offer some explanation it would be much appreciated thank you
The woman had me stand and wait for 45 minutes after starting my rental contract continued to engage customers and seriously it was the only truck left in town or I would have left and gone somewhere else. This model does not work, they need someone to run the rental counter and another to service lottery ticket customers.
No dropbox, not clear where to put truck. Did everything on app and was checked out, rep made me do everything a 2nd time cause she couldnt find me in system. Uhaul app doesnt send receipt of clearly show order after you pay. Was there 40 mins just to drop off.
I was told that I could take the trailer to the closest location to drop it off. The person there seemed confused. We had to park and unhook by ourselves. When I asked for drop off papers I was told there weren't any.
The absolute worst experience I've ever had with a rental company of any kind. I stood and waited a total of an hour and a half in a not so busy gas station while the owner and his wife tried to figure out what the heck they were doing. It cut into my reservation by 45 mins and they told me if receive a late fee if I can't in after my check in time. This made me rush my move and I didn't not get the total time that I paid for. When I called to leave a complaint to UHaul, was was told that I would not be able to get a refund straight from UHaul, but only from the man I just spent an hour and a half trying to rent from, and there is no way on earth he would let that happen. It's totally ruined my day and wasted my time. Thank you for nothing.
Poor customer service, waited over an hour before they figured out how to issue me a truck. I had already completed the online portion and they still could not figure it out.
Absolute WORST experience EVER! The lady working at the pickup location had no idea what to do and spent over an HOUR on the phone trying to figure out how to issue truck. Finally after waiting over an hour she issued keys without any type of information about drop off location or time.
Train the staff on the process to let someone rent a uhaul. It took WAY too long to pick up the truck and to return it. Very unhappy with how the process went.
Just my previous comment would be extremely helpful
The only recommendation I have is install jacks to support the tongue which will make it easier and safer for users when hooking up trailers to ball
I have reserved a unsullied product twice in the last 6 months. Both times the online reservation system made the reservation confirmed. When I showed up to pick up the product, it wasn't there. That starts a wild goose chase to find something similar and run all over town wasting time. Get it together... don't reserve it if you don't have it.
We like customers service
I was upset with the Cleveland location, as I had paid for the trailer on the 30th and when my cousing arrived to pick it up, it took almost 2 hours to get the trailer. The sales rep kept telling him he had to pay for the trailer in which I had paid for the night before...
Let's start with customer service
Nothing - Good job