I mentioned to the agent that I was given an older model for a long distance rental, the agent didn't respond, I'm assuming since it was a Saturday a manager wasn't in.
Kevin Harris
Robbins Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburndale, FL 33823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location was not the best looking place, but the guy who ran it was such a well mannered and kind gentleman.
Ivan FloresNo one was there at the agreed pick up time. I had to call and the owner said he would be 20 minutes late which turned into 30 minutes. I'm a retired combat ARMY veteran, disabled and had to hook up the tow dolly by myself and check lights and condition.
James HowardMy pickup time was 10 am, they didn't show until 11 am. to release the trailer, then they couldn't get my driver's license to scan, they ran out of paper, then the printer wouldn't print receipt or documents. The place was a trailer with the steps breaking through, door falling off hinges, looked like a tornado messed up the inside, filthy. never again. I will go to Ryder rental next time.
Shayne TaylorI dropped the truck off at this location and the employee wasn't there to check me in. I called the phone number listed. The person that answered told me to just use the drop box. It was 11am, 6 hours before the contract expired. The next day I received a text about overdue equipment. I called the number on the text and told the operator where I dropped the equipment off. He stated that everything was fine. Then the next day, I get an email with my receipt and I was charged an extra day. I do not appreciate being charged for other people's laziness.
Jeremy Manley