They showed up almost an hour late saying they were affected by the weather. However they had a Hardee's bag in hang. No apology, then they went on to cancel my reservation, and make a new one giving me less mileage and costing me more money.
Joseph W
J E Auto Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, VA 24426
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Not sure why our drop off location was here vs. in Lewisburg, WV which was closer. Not far off of I-64. Signage to front entrance of this location was hard to find. Maybe a simple U-Haul sign and arrow to small office would help The rep at this location was very helpful
Dorothy KDrop of location was confusing. Trailers and trucks were at 3 locations. No one was at location. Drove around looking for where to drop off. Will never rent from uhaul again. Then uhaul wanted to charge me another $20.00 I’m guessing from being late , since I drove around and around trying to figure which lot was correct. Experience was the horrible. Thanks for nothing
Steven ALocation was very helpful in helping me get a truck on short notice which was much appreciated.
Robert HThe truck was dirty and wet. We also had a lot of issues with contacting the location anytime we had issues. No return calls were made from the shop. We were over changed and still haven't heard from a Uhaul rep.
Amber N