The truck was dirty in the cargo area and the cabin, I ordered furniture dollies and they were not there but got charged for them despite indicating they were not upon pickup. The app doesn't work properly. The truck felt and sounded like it would fall apart. For the amount of money paid I expected a bit more. Only good part was the customer service representative. Overall low rating and bad experience
Daniel B
Chabad of Pembroke Pines
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke Pines, FL 33029
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Delight
RONALD FThe truck was in terrible conditions. The gas gauge was broken and the truck left us stranded o. The side of the road because it was out of gas. The worst experience ever!
Jonathan RNo instructions how to get the key. This location is in the middle of a school. No one to help. I had to call and figure out with customer service for over 30 minutes in the hot sun how to get the lock code its like finding a needle in a haystack. The truck itself as soon as you turn it on say that the Tire Sensor sytem needs to be services thats what I walked into hen i turned on the truck with the flat tire signal. I went around and check the tires and everything was good so I used the truck. Truck was maintained ok but the back flat bed area was dirty on the bed area. Then to return the truck was the biggest mission you have to take pictures of everything if I would have known this I would have parked in an area that was more accessable to open the doors than parking next to two other Uhal truck. Over to get the truck and drop off was not that bad but just knowing no one is there to help or who to ask is not good. Im computer savy and I cant imagine someone that barely knows how to check theri phone email to do this.
JORGE AExcellent service
monica s