I was supposed to drop off in Danville location but this location called me to say that they do not accept my equipment- they sent me to another location where I had to complete a mobile check out myself. I questioned the change on my contract because I did not want to leave the equipment without talking to someone and handing in the keys. I called customer service and they informed me that there was a drop box and that I could leave the equipment and the new location. Omari from the first location was not accurate in the information he provided me and I was glad to talk to someone that knew what they were doing from customer service. Customer service gets a 5 star - Omari gets a 3 star.
CAROLYN C.
A Wonderful Outlook LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danville, VA 24541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Dyran Walker handled me and i mist say he works in Excellence!!!!! He will be who i use ANYTIME i need assistance from UHAUL Danville Va!
Shakur B.Everything ws Awesome!!!!!!!!! Thanks
Sherry J.They were very pleased that we return the trailer a day early
Margaret H.Personnel not on site to document reception of trailer
Steven B.