When it was time to pay, they couldn't retrieve my contract. It was attached to another persons name. Then when they did locate my contract, I was double charged for the truck. You all need to do better handling your business. I'm very displeased and disgusted.
Moving Truck Rental in East Cleveland, OH at Discount Wireless
Moving to or from East Cleveland, OH 44112? Get FREE truck rental rate quotes at Discount Wireless.
Get FREE moving truck, pickup truck and cargo van rental quotes at Discount Wireless
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from East Cleveland, OH.
Cargo vans and pickup truck rentals in East Cleveland, OH
U-Haul cargo van rentals and pickup trucks in East Cleveland, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in East Cleveland, OH 44112. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The workers were not professional, they were not helpful. Could not answer simple questions, I had to wait for 20 min to get the keys to the truck I made reservations for. The truck was on empty when I picked it up m, and when I returned it on empty I got charged 64 dollars. The entire experience was terrible and I will never be using uhaul service again.
The time.. Took so long to actually get going
What an awful experience
when i received the truck it had only quater tank of gas and i was told to return the truck it with as much gas or the same as what was in it, and i did, a guarter of a tank. But i was charged $15 for gas. The casheir stated that the computer read that there was less than a quarter tank of gas in the truck. The truck had less than that when i received ,but more than that when returned it. I did not receive a receit for the truck or the gas in it,
I reserved it at one location and then had to go to this location to pick it up. They system went down and I was there a long time. Finally they just gave me the truck.
Very friendly people.
the return app was nice and easy
Make sure uHaul partners know what they are doing. Rude Staff. Horrible experience there. Never selecting that location again.
The location personnel were incredibly helpful and patient. This was the third location I had to visit to to get a truck. Each previous location did not have the truck that I rented and paid for. I spent 2 hours just trying to get the truck that was promised to me from the uhaul representative that booked my reservation. In addition, the representatives made multiple incorrect reservations. Once it was finally straightened out, I had to go to multiple locations where they didn't have the vehicle I paid for. It wasn't until this location that they were able to get my a suitable replacement, even after I was assured by customer service I would have what I needed on site.
It was in a extremely sketchy area/store. Would not go back
Not over charge for milage . Time window should be change .if you use vehicle for last than a hour rental price should remain the same . Additional pricing should be adjusted.
Train the workers on the website so the process goes a little faster. I waited for over 30 minutes to get my info entered into the computer system and I already had an online reservation.
Poor customer service, changed my pick up location and went to that location and did not have a uhaul for me, had to go to a few different locations. As a result I was late for my move. Unprofessional people who did not seem to know what they were doing
Had a reservation for 9am. The place didn't open till 10am waited in parking lot in freezing weather for an hour. Driver side windshield wiper not operating working, fortunately had the tools and knowledge to fix it
The U-Haul rep overcharged me I never got my refund he was rude and mean. I paid with my card with the receipt but he has in the computer that I have cash. Never got my money back I will never use U-Haul again I have a pending case open with them for this incident
Not the location. U-Haul itself. Crap. Too many hidden, and unexpected fees when I went to pick up truck. They only had 3 trucks on the lot and that's all. I needed to upgrade to a bigger one, couldn't accommodate
First when we got there we had to wait 45 mind for someone to check us out to get truck, then the guy that checked us out was rude, ghetto and didn't give us no paper work with miles or has wrote down he just have us the key. Then when we brought it back they tried to charge us for insurance but we told the dude we had full coverage that location I will never use again
My account was frauded at this location and I need to speak to someone about this
Very rude for no reason. Maybe he was having a bad day.
This was a horrible experience. I was charged over $310.00 for the truck rental, dolly and safemove. When I questioned the charges, I was told I had to contact customer service. I called customer service they explained the charges which were self evident but I did not have the truck 2 days or go over the 8 hour time specified. It's Sunday so I was email an updated receipt but I won't get my money for a couple of days. I am a very dissatisfied customer because you took the money from my account in the matter of minutes. There were three transactions taken from Uhaul Discount Wireless in East Cleveland, Ohio but you can't give me my money back that may be business but if it were your money you would want your money as well. Terrible customer service!! I won't ever do or recommend business with Uhaul or Discount Wireless again!!!
They tried to receive/ask for more money then required then what was originally discussed/ agreed upon. Also after being told on phone by customer service, that if you have rental insurance, you don't have to purchase there's person at Discount Wireless, charge us anyway after being told by me and person on phone. I had also asked could I get a paper receipt from my transaction, and was told I can only get it by email. I was never allowed to look at the paper work to go over it with them or was told at anytime when to sign it or if I signed the contract. I had the person there sign the little store receipt I received for my transaction with the uhaul truck, it look like a receipt for purchasing a bag of chips, not a contract. When I called to complain the store directed me back to customer service, to get back the money they should never had tooking in the first place. I gave them cash, I'm waiting on a check.??
I was illegally charged for an extra day. He forged a signature under my name and charged 20$. I asked at drop off if I need to sign anything and he said no. I have photographic time stamped proof. If this is not corrected immediately I will be notifying the police
Always have gas where it should be.. be on time for work so customer can be on time where they need to be..