I requested an appliance dolly with my rental, the property did not make contact with me prior to arrival to inform me it was not available. Instead upon arrival the agent informed it wasn’t available and attempted to rent me out a regular dolly, I did not need a regular one I specifically needed the appliance dolly since I would be moving large appliances. The location had me drive halfway across town to retrieve an appliance dolly from a U-Haul location and the appliance dolly had to be returned to the original U-Haul location. I wasted gas having to drive back and forth to retrieve the item. Had I known this was going to be an issue prior to arriving I would have cancelled the reservation and attempted to rent from another location that did have what I needed available.
Ruben S
Marti Martens Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pueblo, CO 81005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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