I had a ball and hitch installed to haul a 5x10 U-Haul trailer. Halfway home the trailer popped off and the hitch hitting and damaging the back of my vehicle. I was closer to a different location where they said it had not been installed properly and had to install a new one. They did not say anyt6 about how to make a claim for the damage. When I arrived at my destination at a location in another province, they were able to give me direction as to how to get a claim submittedLee-Anna N.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Edmonton, AB T5L2Y3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Vehicle was in great condition. Staff was friendly and helpful.Martin Alejandro G.
The experience did not begin at this location. I had a very terrible experience at the Holyrood Mini Mart location. I was put out by 2.5 hours when on a tight timeline because I was rented a vehicle that could only drive within the city. I was told to bring the vehicle BACK to the location and had to drive 25 plus minutes to pick up a new truck. And I was only compensated 10% for my enormous loss of time and added stress. VERY disappointed in Uhaul overall. The Full Auto location was, however, friendly and accommodating. I would not, though, recommend uhaul as a company to anyone.Madeleine KATHLE T.