Staff was informative and helpful.Erin W.
Creekwood Pizza & Convenience Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Edmonton, AB T6W0Z3
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- 3.0 Average Customer Rating
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The car was dirty inside and out, check engine light was on and we sent pictures to customer service. The contract stated that the gas was full but i told the attendant and showed her the picture she told me that she will leave a note ! i demanded that my contract be amended but she really didn't care. later we got a call from a guy named Suliman who identified himself as the area manager who really just made excuses on why the truck was in that shape instead of doing the right thing which is to compensate your customer for the genuine inconvenience.Ebram I.
Be awre going to this location, owner of this pizza store is crooked and will charge you extra by finding any way. I got my vehicle quarter tank which I told owner right away and his response bring at same level. I was late and got call from girl that we will charge you extra $50 which is totally incorrect. I picked up rental Van for first time from this location, I thought 4 hours good enough and I was late about an hour so this location owner cleverly charge me for two days including insurance. I though I was late so I put $15 extra Gass and fill the tank, when I returned my van found insurance extra charge right away and owner response was call customer service, which I called today and I found out that I was charge for days when I returned on same day. Don't trust the owner or cashier on this location at all.Numan J.
happened submitted to another agency, but not submitted, and called to correct it, hope never happen again, and access simplely.Abraham J.
To be honest I was a little concerned about a â€œcommunityâ€ pick up and drop off location. However the process was remarkably smooth and efficient. The charges were all very clear (including the specific mention of not dropping off the rental later than indicated - $250 charge from UHaul of that happens!). I would definitely rent from UHaul again and would definitely do so from this location.Andrew S.