The man at the gas station was very busy serving gas station customers as well as uhaul customers. He needed an extra person to help him.Laura C.
Moving Truck Rental in Ellicott City, MD at Ellicott City BP
(U-Haul Neighborhood Dealer)
Ellicott City, MD 21043
(Btwn Rogers & Ridge Rd)
Services at this Location:
- Mon-Sat: 8 am - 5 pm
- Sun: 8 am - 12 pm
Special Operating Hours
- 6/24/2021 - 7/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Ellicott City, MD 21043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have rented U-Haul's from this location on a couple of occasions and each time the service has been fantastic.JOHN V.
Great online reservation and registration. Helpful attendant at check-in. Easy to drive truck.Kenneth M.
Truck was old (171k miles), cab doors didn't close all the way, steering was far too loose for a truck.William M.
The person who helped me was very nice. However, I reserved a small moving truck online 1 mile from my house. 2 days before needing it, I get a call that I have to pick it up 25 minutes from my house at another location on the morning I needed it...Seriously?! (So I ended up having to pay for an Uber to get there so I wouldn't need to leave my car there.) When I get there, the guy says they don't have any furniture dollies for moving furniture - and I had reserved one. Seriously?! He said they might? have one at another location nearby. Ok, I guess, since I really didn't have a choice at this point...However, the other location wouldn't be open for another 25 minutes....Unbelievable! I said I had people waiting to meet me helping to move the furniture, and didn't want to wait that long. So I said to forgot about the furniture dollie and we will just have to move stuff with out it....So, UHaullLocation was fine, and like I said, guy running things was very nice/helpful, but based on the above, I would NOT recommend Uhaul to a friend, and will look for other options in the future...ROBERT B.
Due to the covid virus. I would recommend sign stating vehicle sanitize.I had one wipe that I used.RUBY J.
Just make sure the hand cart is on truck!ROBERT M.
Excellent customer service!ADAM S.
the website processing was user friendly!JEREMIAH W.
Good Service!ROBERT P.
I was very surprised to see how dirty the van was inside, but specially now with covid they are definitely NOT cleaning or sanitizing the equipment. The van was absolutely disgusting, crumbs, hairs, dust and god knows what elseArthur T.
The battery on the truck died and I had to spend $70 to have it jumpstarted. U-Haul roadside assistance never responded to the request. I would not recommend this location or U-Haul itself.Sean D.
Very friendly and organized.Theodore M.
Super friendly staff. Aimed for the best customer deal and received it.Melissa W.
Very smooth process and truck was ready when we got there. Will use this location again!Elizabeth C.
The Baltimore national pike location saved me from 4132 Old Columbia Pike Ellicott City, MD 21043. That location screwed up royally not even leaving me a truck for an after hours pickup. Terrible service for old Columbia pike. I had to sit on hold with uhaul for 20 minutes to direct me to the other location that saved me.DEBORAH F.
Customer service is poor, charged for gas when I filled the tank will be contacting my bank for refund. Would never ever use this gas stations gas or uhaul services again.DANA C.
The staff was not familiar with online dropoffs. He kept me waiting for 30-40 min and treated another person who used the traditional drop-off first. If I understand correctly, I don't need to talk with the staff. It was a very frustrating experience, and I regretted choosing the online drop-off too. U-haul should train the staff. Thanks.Masaya F.
nothing pickup and drop off were great!BRIAN C.
It was not contactless. The man at the location keeps the keys inside with him. I looked in the truck forever for the keys after doing the online check in. He keeps the keys behind the cash register. This was supposed to be contactless.Katherine S.
Don't cha get anything.Wayne S.
I filled the fuel as directed by the rep before returning the Van. I was still charged for fuel as I see on my receipt. Kindly reverse that charge.Rohit C.
very easy rent and pickup and return will probably use againBRIAN C.
Excellent service! Very honest!MARIA C.
The person in this was very nice and helpful on questionsBaalamurugan R.