No problems
Dean T
Air Tool Maintenance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eugene, OR 97404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Site sit is closed on Sunday when we went to return the truck. We followed all the steps, took pictures, submitted mileage and gas information. However, when we tried to upload the required pictures, the app wouldn't work. I was instructed to skip the pictures, drop the keys in the drop box and an attendant would call. We never received a call but I did receive notification that we were charged $45 for a cleaning fee and an after hours drop off fee. The truck was clean and why have drop box options if one can't drop the truck after hours? Not happy at all and still have not heard from this location to explain the charge or ask for pics.
Becky Dstock blankets and pads
Phillip SThe person running the place could have been a little quicker with the paperwork but overall it was ok. I would have liked to have a receipt but I was not offered one and the guy never mentioned giving one. I have to go check my bank account to find out what I had to actually pay. I was not very happy with that part.
Kim rI was able to drop off truck via the app and waited for an Uber. I had no problems.
peggy w