The person handling my U-Haul truck return was informed of the inaccurate odometer reading when I departed from Williamsburg and apparently did nothing to change it. Leaving the premises, I thought everything would be OK. I later received an email and was charged an additional 4 cents on my credit card. Because the initial odometer reading of "mileage going out" was inaccurate, I was unfairly charged the extra fee.
Andrew P.
Moving Truck Rental in Farmville, VA at JJ's Best Buy
(U-Haul Neighborhood Dealer)
211 E 3rd St
Farmville,
VA
23901
(located diagonally across the street from macados near the town center)
(located diagonally across the street from macados near the town center)
Contact Us
211 E 3rd StFarmville, VA 23901
(located diagonally across the street from macados near the town center)
Services at this Location:
Hours
- Mon-Fri: 9 am - 4 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Farmville, VA 23901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Nothing. This location did an excellent job!
Richard H.- Rating:
- 5.0
Excellent customer service. Went above and beyond for me as a customer.
Maria K.- Rating:
- 4.0
this place is not smoke free, and the computer system is slow
WARREN R.- Rating:
- 5.0
Tammy was wonderful to work with. She could clearly tell that the other U-Haul rep had not set up the dolly appropriately. Was very informative and explained things well. Even her associate was great and generally concerned with my terrible experience.
Maria K.- Rating:
- 4.0
There is no point in having the early check in option. When I came to pick up the truck I had to provide all the same info that I provided when I did the early check in. Not to mention, my reservation was incorrect from what I initially put in which caused a delay in the truck pickup
Daniel E.- Rating:
- 5.0
I had originally reserved this at Farmville sporting goods. When I arrived I was informed the did not have one for me and U-Haul should have notified me. He provided a number and when I spoke with a customer service rep I was treated like dirt as I was trying to explain what I was told. “Not my problem and I don't need this†we're some of her comments. When I told her I had already booked another one with JJS she basically hung up on me. It was absolutely appalling the treatment I received from both sides. JJS was great but everything else about this experience is forgettable to say the least.
Christopher A.- Rating:
- 3.0
Only frustration was that this was our contractual destination. For drop off but then we got a $40 charge on bill for wrong destination? I emailed uhaul
amy A.- Rating:
- 3.0
A customer without a mask was abusive to me and was rented a van in spite of a sign on the door that said no mask no service.
kester F.- Rating:
- 2.0
There was a problem with the duration requested and the actual duration allowed. On the return location worked out the dates. They turned out very helpful.
Calvin W.- Rating:
- 5.0
Nothing, the gentleman was very nice and helpful.
ROBERT C.- Rating:
- 4.0
Getting close to replace wheel tie down straps
SILAS B.- Rating:
- 3.0
I returned the rental truck a day early (inside a 24hr window) was still charged for 2 days. And the website when originally looked up drop off location, had hours of 8-5 or 9-5 but No attendant was present.
tim T.- Rating:
- 3.0
There wasn't anyone working this location to turn in the truck.
Tommy F.- Rating:
- 3.0
easily accessible and well marked. Process for online return of the truck was very straightforward.
Janet W.- Rating:
- 4.0
Lot very full.
George P.- Rating:
- 1.0
They were unable to use their computer to find my reservation. They were unable to get help from Corporate and I waited for an entire hour then finally had to complete the transaction from my phone I was WAY behind due to the incompetence The store allowed smoking inside The truck had been smoked in It was a TERRIBLE experience
Catherine R.- Rating:
- 3.0
The parking lot was very full. The employees were helpful.
Lauretta W.- Rating:
- 4.0
No comment my experience was great!
LORIA S.- Rating:
- 3.0
Dropped off the truck and saw no one.
Crystal V.- Rating:
- 4.0
Location was a little cramped. Not a lot of room.
Robert W.- Rating:
- 3.0
The online check in process took over 1/2 an hour. The can and the back both had sort and sand everywhere
Jason B.- Rating:
- 1.0
Very poor service and there is no point in checking in online bc it takes forever any way
Kyle K.- Rating:
- 5.0
I had an issue scheduling through the u-haul website. I scheduled several days in advance, received confirmations by both e-mail and text, no indication there would be an issue with my pick up on the date/time I originally requested. A u-haul representative (not from JJ's), I think a regional person, called me less than 24 hours before I was scheduled to pick up my truck and said I would have to drive more than an hour away to get my truck (JJ's in only 15 min away). However, she got me squared away for a new date to pick up at JJ's and JJ's took great care of me!!!
Faustena E.- Rating:
- 5.0
after hours drop off so limited responses on my part
Britt T.