The person handling my U-Haul truck return was informed of the inaccurate odometer reading when I departed from Williamsburg and apparently did nothing to change it. Leaving the premises, I thought everything would be OK. I later received an email and was charged an additional 4 cents on my credit card. Because the initial odometer reading of "mileage going out" was inaccurate, I was unfairly charged the extra fee.Andrew P.
Moving Truck Rental in Farmville, VA at JJ's Best Buy
(U-Haul Neighborhood Dealer)
Farmville, VA 23901
(located diagonally across the street from macados near the town center)
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Farmville, VA 23901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing. This location did an excellent job!Richard H.
Excellent customer service. Went above and beyond for me as a customer.Maria K.
this place is not smoke free, and the computer system is slowWARREN R.
Tammy was wonderful to work with. She could clearly tell that the other U-Haul rep had not set up the dolly appropriately. Was very informative and explained things well. Even her associate was great and generally concerned with my terrible experience.Maria K.
There is no point in having the early check in option. When I came to pick up the truck I had to provide all the same info that I provided when I did the early check in. Not to mention, my reservation was incorrect from what I initially put in which caused a delay in the truck pickupDaniel E.
I had originally reserved this at Farmville sporting goods. When I arrived I was informed the did not have one for me and U-Haul should have notified me. He provided a number and when I spoke with a customer service rep I was treated like dirt as I was trying to explain what I was told. â€œNot my problem and I don't need thisâ€ we're some of her comments. When I told her I had already booked another one with JJS she basically hung up on me. It was absolutely appalling the treatment I received from both sides. JJS was great but everything else about this experience is forgettable to say the least.Christopher A.
Only frustration was that this was our contractual destination. For drop off but then we got a $40 charge on bill for wrong destination? I emailed uhaulamy A.
A customer without a mask was abusive to me and was rented a van in spite of a sign on the door that said no mask no service.kester F.
There was a problem with the duration requested and the actual duration allowed. On the return location worked out the dates. They turned out very helpful.Calvin W.
Nothing, the gentleman was very nice and helpful.ROBERT C.
Getting close to replace wheel tie down strapsSILAS B.
I returned the rental truck a day early (inside a 24hr window) was still charged for 2 days. And the website when originally looked up drop off location, had hours of 8-5 or 9-5 but No attendant was present.tim T.
There wasn't anyone working this location to turn in the truck.Tommy F.
easily accessible and well marked. Process for online return of the truck was very straightforward.Janet W.
Lot very full.George P.
They were unable to use their computer to find my reservation. They were unable to get help from Corporate and I waited for an entire hour then finally had to complete the transaction from my phone I was WAY behind due to the incompetence The store allowed smoking inside The truck had been smoked in It was a TERRIBLE experienceCatherine R.
The parking lot was very full. The employees were helpful.Lauretta W.
No comment my experience was great!LORIA S.
Dropped off the truck and saw no one.Crystal V.
Location was a little cramped. Not a lot of room.Robert W.
The online check in process took over 1/2 an hour. The can and the back both had sort and sand everywhereJason B.
Very poor service and there is no point in checking in online bc it takes forever any wayKyle K.
I had an issue scheduling through the u-haul website. I scheduled several days in advance, received confirmations by both e-mail and text, no indication there would be an issue with my pick up on the date/time I originally requested. A u-haul representative (not from JJ's), I think a regional person, called me less than 24 hours before I was scheduled to pick up my truck and said I would have to drive more than an hour away to get my truck (JJ's in only 15 min away). However, she got me squared away for a new date to pick up at JJ's and JJ's took great care of me!!!Faustena E.
after hours drop off so limited responses on my partBritt T.