The air-conditioning in the truck went out and wasn't working for most of the trip. Also, 2 of the seat belts were non-functional...only the drivers side worked. The equipment should be better maintained.LINDA G.
Moving Truck Rental in Fayetteville, GA at BMS Used Car Sales
(U-Haul Neighborhood Dealer)
Fayetteville, GA 30215
Services at this Location:
- Mon-Fri: 8 am - 6 pm
- Sat: 8 am - 5 pm
- Sun: 1 pm - 4 pm
Special Operating Hours
- 6/14/2021: Closed
- 6/21/2021: Closed
- 6/28/2021: Closed
- 7/4/2021 - 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Fayetteville, GA 30215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I called to reschedule my reservation several times all in one day. I appreciated management's patience. The customer service was excellent.Shannon N.
All went extremely well. Rental went smooth and quick. Return was painless,no wait.Really no way I could improve. Maybe coffee and Donuts but that would be about it.HAROLD G.
The online process did not function very well.SHARON T.
Out of the way but easy to find and no back up.Robert B.
Check out procedure app was not working. Would not recognize my location even though it was allowed in settings so I could not close out the contract. We tried for thirty minutes and just took pix and screen shots to show we tried so I better not get the extra $20 fee fir not closing contract when it was your app that wouldn't let me.PHYLLIS M.
Person was friendly, but was trying to charge us a 15 dollar cleaning fee for literally a single leaf and some dust on the floor of the truck. It was absurd, nobody would have called that floor dirty, I believe he was just trying to upsell a cleaning fee and probably does that to a lot of people who drop off thereJONATHAN C.
Great customer service and personJAMES H.
Nothing to reportANI D.
My only complaint is that I was unable to drop the truck off at another Uhaul location. I was exhausted driving back! But the facility was clean and the clerk was such a nice man. Thanks!Yasmin W.
Very Friendly service!!!Yvette F.
The dealer was easy to locate to return the truck.Gordon D.
Have blankets in stockEUGENEFRANCIS D.
The service was excellent!RODNEY D.
The truck was extremely dirty. In the day of COVID the equipment should be cleaned after every use. The rags were filthy after we wiped down the truck -- just the dashboard alone was disgusting then the seats, yuck. Additionally, I was charged nearly $30 for gas. And, I didn't get a chance to do all of the work I needed and had to pay guys to help me just so I could help out just to get the truck back early as a favor to the station I rented from. Not the greatest of experiences.Reginald B.
Great customer service.PATRICIA A.
The rep was very helpful an professionalFRANKIE B.
Ratchets to secure auto to trailer were not operable. I had to use WD40 and plyers to free them up. Three hours into my trip I experienced a blow out. It took about 10 Min on the cell phone to talk to someone to get help. From the blow out until back on road was approximately 3Hrs.Robert W.
The online process has too many steps. Also the $50 guarantee needs to be clear on website.Melissa T.
Super customer service. I will order future uhaul orders from this site. Thanks for making this a pleasant experience.SHERRIE A.
Don't have the owner of this facility owner (Bill) represent your U haul business. This animal eas so rude, nasty and disrespectful. I never drove anything like a 15 footer and he never pointed anything out to me. He even told me in so many words he was not a people person. He walked away when I had questions. DON'T DO BUSY WITH THIS LOCATION OR THE OWNER BILL!!betty C.
I received a fee for both dropping off the haul after hours and for having it cleaned. Both extra fees seem outrageous and I will never recommend these services again.MARK O.
Great experience from beginning to the end!RONNIE A.